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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant - Urgent Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCornelius, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program is required, or structured military clinical training documented on a DD214 or EMT qualification may substitute, for Greater Charlotte and Wake Forest.
  • For IL/WI and Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program is required, or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest.
  • For IL/WI and Floyd & Navicent divisions, Basic Life Support for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • For Wake Forest, certifications from the listed medical-assistant credentialing organizations are specified; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to perform the required physical activities throughout the workday and lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills; ability to operate all equipment necessary for the job.
  • Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and to wear protective clothing and equipment as needed.

Responsibilities

  • Follow the Medical Assistant scope of practice and all policies and procedures, and maintain training and competency for the specialty while providing patient care.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of laboratory orders and requisitions, and results tracking.
  • Perform point-of-care testing under standing or provider orders, and complete approved waived laboratory and practice-specific diagnostic tests in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely according to medication-administration rights.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment by cleaning instruments and equipment, ensuring equipment and supplies are in working order, and keeping areas appropriately stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of growth and development across the lifespan, assessing and interpreting patient-status information, identifying age-specific needs, and providing care in accordance with departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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