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Simpro

Field service management SaaS for trades

Product Enablement Program Manager

Instructional Design & Curriculum DevelopmentConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Have 3–5+ years of experience in technical product enablement, solutions engineering, or technical project management within an enterprise software-as-a-service environment.
  • Have practical experience using artificial intelligence tools to accelerate content creation and the ability to rapidly analyze complex software-as-a-service architectures for technical and commercial audiences.
  • Have hands-on experience building structured, learning management system-driven certification programs, technical assessments, and sandbox lab environments.
  • Have a proven track record working alongside product managers, engineering teams, and customer-facing teams across a multi-brand or global group structure.
  • Be comfortable executing programs across time zones for a diverse, distributed field organization.

Responsibilities

  • Partner with Product Managers, Technical Leads, and Product Marketing Managers from early roadmap design through general availability across the Simpro Group ecosystem.
  • Design and execute high-impact training and certification programs for major releases.
  • Tailor enablement programs for technical and go-to-market disciplines, including Sales, Implementation Consultants, and Support Engineers.
  • Translate complex product specifications and workflows into interactive enablement materials, live demonstrations, technical battlecards, e-learning, and quick-reference guides.
  • Provide targeted project management support for major releases and align enablement deliverables to support Product Managers’ adoption and launch goals.
  • Track certification metrics and provide leadership with real-time readiness dashboards, while conveying technical field feedback to Product roadmaps.
  • Use modern artificial intelligence tools and workflows to generate, adapt, and scale role-specific learning assets, synthetic datasets, and technical documentation.

Desired Qualifications

  • Experience with Salesforce, Articulate, or Asana is beneficial.

About the Company

Simpro

Field service management SaaS for trades

Simpro provides field service management software for trades and field service businesses. Its platform streamlines operations from job quoting and scheduling to asset tracking and invoicing, and it integrates with existing accounting software to create a smooth financial workflow. The software supports plumbing, HVAC, and electrical trades, and includes features for multiple payment channels to improve cash flow. Simpro Mobile lets technicians manage work in the field, while Simpro Digital Forms enables creating and filling digital forms in the field that pull data from the main build. The company operates on a subscription-based SaaS model and targets service providers in the trade and field service industries.

Company size
501-1,000
Company stage
Growth Equity (Venture Capital)
Total funding
$392.3M
Headquarters
Brisbane QLD, Australia
Founded
2002

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