What You’ll Do

• Service Delivery accountability for one or more global Vault implementations in Clinical, Quality, or Regulatory at our strategic accounts
• Work with IT and business executives to define deployment, governance, and transformation roadmap
• Establish post-deployment application management
• Support implementation proposals and services contract negotiation
• Coordinate Customer Success Manager activities to drive product value and adoption
• Coordinate Product Management and Product Support activities 

Requirements

• 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, Safety, Quality & Manufacturing)
• Consulting experience across multiple functional areas for Top 20 pharma clients
• In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Quality, Manufacturing
• Track record of success leading diverse global teams to deliver large, complex GxP technology implementations to deliver measurable business results
• Experience in technology strategy and roadmap development for large pharma customers
• Proven executive communication skills
• Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
• Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
• Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
• Work location – home office, based in the EU or US. Does not have to be near a Veeva office but ideally close to an airport 
• Ability to travel up to 50% post covid

Nice to Have

• Veeva Vault implementation experience
• Software as a Service implementation experience in GxP space