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Arrow Electronics

Distributes electronic parts and business IT

Inside Sales Representative

Account ManagementConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USA

About the Job

Requirements

  • Two to four years of inside sales experience.
  • Ability to build influential relationships.
  • Strong communication, negotiating, and organization skills.
  • Customer-service orientation.
  • Ability to work collaboratively with internal and external resources to generate results.
  • Intermediate Microsoft Excel skills, including VLOOKUPs and Pivot Tables.

Responsibilities

  • Manage the overall account relationship by providing strategic service and support to the assigned customer base, maximizing margins, gaining market share, and driving value-added solution selling.
  • Work with internal and external resources to provide customer service, facilitate quoting and fulfillment, ensure on-time delivery of orders, provide engineering support, and troubleshoot customer problems.
  • Serve as a key liaison between suppliers and customers to build and establish long-term business partnerships.
  • Develop and manage customer strategy in the assigned account territory to support Sales Excellence.
  • Sell and drive Solutions Selling within the approved account-level strategy, using knowledge of the competitive landscape to make sales decisions.
  • Perform ongoing Sales Support activities for the Order to Invoice process.
  • Own the customer interface for backend Quality processes, including corrective actions and Field Quality Reports.
  • Maintain Perfect Order Index and inventory integrity to minimize write-offs and bill-backs.
  • Own the customer interface for important credit and financial information and coordinate available resources and support functions.

Desired Qualifications

  • Experience in electronics sales is strongly preferred.
  • Experience with semiconductor products is a plus.
  • Salesforce and Oracle experience are preferred.

About the Company

Arrow Electronics

Distributes electronic parts and business IT

Arrow Electronics distributes electronic components and enterprise computing products, linking technology makers with the manufacturers, resellers and service providers that build and sell finished systems. Its larger business buys semiconductors, connectors, passive parts and other components from chipmakers and supplies them to factories, along with inventory and supply chain services. Its enterprise computing arm sells data center hardware, software, security and cloud services to IT resellers and managed service providers. Arrow earns money mainly on the gap between what it pays suppliers and what customers pay, plus fees for logistics and other services. Arrow was founded in 1935 in New York and is based in Centennial, Colorado.

Company size
10,001+
Company stage
IPO
Headquarters
Centennial, CO
Founded
1935

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