Z

ZOGAM

Non-profit digital hub for Zo culture

Cellphone Repair Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeMiami, FL, USANo salary listed

About the Job

Requirements

  • Candidates must speak both English and Spanish.
  • Candidates must have at least 3 years of experience in cell phone screen repair.
  • Candidates must be able to read schematics or diagrams, use a barcode scanner, follow directions, and read daily work orders.
  • The position requires enhanced screening and a motor vehicle record check.
  • Candidates must be able to drive within a 30-mile radius around ZIP code 33101.

Responsibilities

  • Drive to customers' homes or businesses.
  • Repair personal electronics, including cracked cell phone screens.
  • Confirm prior-day dispatches in Service Bench.
  • Claim daily dispatches.
  • Use the Service Bench mobile application to process daily work orders.
  • Maintain a 95% successful repair rate, 96% on-time arrival, a 95% or better Net Promoter Score, and a reschedule rate below 1%.

About the Company

ZOGAM

Non-profit digital hub for Zo culture

Zogam.com is a non-profit digital platform that connects the Zo people across Northeast India, Myanmar, and Bangladesh. It hosts news, articles, cultural content, and forums driven by community contributions to preserve Zo heritage. It stands out as the oldest online Zo platform and uses a 'Voice for the Voiceless' mission to unify Zo subgroups and advocate for culture, not profit. Its goal is to preserve Zo identity in the digital age and amplify the voices and aspirations of the Zo people.

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