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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServicePosted on Nov 12
Full-timeMarion, NC, USAIn-person

About the Job

Requirements

  • A positive attitude and passion for providing outstanding customer service.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must adhere to pizza-making standards and procedures to make pizzas consistently.
  • Must maintain a clean and professional appearance and follow the dress code.
  • Must work efficiently in a fast-paced environment.
  • Must be friendly and maintain a positive attitude with customers.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide customer service over the phone.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns patiently.
  • Work as part of a team to ensure smooth operations and positive customer experiences.

Desired Qualifications

  • A love for pizza.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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