Assistant Manager

Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Taylorville location on West Park Street. As an Assistant Manager, you will play a crucial role in driving operational excellence and fostering a positive work environment. You will work collaboratively with our team to deliver exceptional customer service while maintaining efficient store operations. This is an opportunity to develop your leadership skills in a fast-paced, goal-oriented environment where your contributions directly impact our success.

• Lead and supervise shift operations, ensuring all team members are engaged and performing at their best
• Manage employee scheduling, training, and development to build a motivated and capable team
• Interact professionally with customers and employees, demonstrating empathy and a customer-focused approach
• Handle cash management, financial transactions, and money reconciliation with accuracy and transparency
• Answer phones, take orders, and provide exceptional customer service while maintaining operational efficiency
• Oversee store cleanliness, organization, and compliance with operational standards
• Make decisive, analytical decisions to resolve conflicts and address operational challenges
• Assist in inventory management and stock organization
• Perform physical tasks including lifting up to 25 pounds regularly
• Support the Store Manager in achieving sales goals and performance metrics
• Communicate clearly and transparently with team members and management
• Demonstrate resilience and adaptability in a dynamic work environment

Qualifications

**Required Qualifications:**

• Proven experience in a supervisory or management role
• Strong interpersonal and communication skills (written and verbal)
• Excellent math and problem-solving abilities
• Demonstrated customer service excellence and commitment to customer satisfaction
• Ability to manage multiple tasks simultaneously and prioritize effectively
• Strong organizational and time management skills
• Proficiency in cash handling and basic financial management
• Friendly, diligent, and responsible work ethic with a positive attitude
• Ability to lift up to 25 pounds regularly
• Physical capability to stand for extended periods

**Preferred Qualifications:**

• Experience in food service, retail, or hospitality management
• Proven track record of employee training and development
• Experience with point-of-sale (POS) systems
• Conflict resolution and mediation experience
• Knowledge of food safety and health regulations
• Experience in inventory management and ordering

Additional Information