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Baystate Health

Operates regional hospitals and health services

ED Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA$19.29 - $25.87 /hrIn-person

About the Job

Requirements

  • Direct patient care experience of 1–3 years.
  • Proficient in reading and writing in English.

Responsibilities

  • Provide age-appropriate care to patients across the lifespan, applying knowledge of developmental stages and concepts.
  • Monitor basic physiological parameters, take and record routine vital signs, obtain and document weights, heights, abdominal girths and pediatric head circumferences as ordered, report significant deviations and changes in drainage patterns, and document findings in the electronic medical record.
  • Administer treatments and procedures in accordance with policy, change dressings within the specified timeframe, provide postmortem care as directed by the registered nurse, perform procedures within the role's scope, assist physicians with exams and simple procedures, verify patient identity before procedures, and follow phlebotomy processes.
  • Assist patients with elimination needs; accurately label and send urine, feces, wound culture and sputum specimens within the specified timeframe; and measure, record and document intake and output.
  • Perform department-specified point-of-care testing, including ISAT, Urisys, glucose and pregnancy testing, and associated quality assurance; perform proficiency tests and participate in unit inspections to maintain laboratory regulatory status.
  • Assist with treatment according to orders delegated by the registered nurse or provider treatment plans, monitor patient condition, report unexpected occurrences, communicate observations to the registered nurse, provide treatment within the required timeframe, and document treatments and activities.
  • Communicate respectfully and informatively with patients and clearly communicate patient-care information to the team; recognize culturally based patient and family needs and prioritize the patient experience.
  • Know and initiate emergency procedures, respond effectively to emergencies, maintain patient safety and communicate with appropriate personnel.
  • Assist team members with clinical and non-clinical activities and provide feedback about team processes.
  • Maintain knowledge of throughput and patient-progress initiatives and actively participate in efforts to maximize emergency department patient flow.
  • Maintain patient safety by keeping rooms free of clutter and waste and following appropriate safety practices and protocols as directed by nursing interventions.

Desired Qualifications

  • EMT, emergency department or urgent care experience, or related experience through military medical units, such as Medic or Corpsman training.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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