Stars and Strikes

Runs bowling and arcade centers in the Southeast

Operations Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeSmyrna, TN, USAIn-person

About the Job

Requirements

1-2 years of management experience.
Experience in hospitality and/or food and beverage is a plus, but not required.
Must be willing to work a flexible schedule based on business needs, including weekends and holidays.

Responsibilities

Lead and manage a team while overseeing daily operations across food and beverage, bowling, and arcade businesses.
Assist the General Manager and Assistant General Manager in staffing and training team members.
Oversee operations and guest experience across all service areas while ensuring delivery of an exceptional product.
Create an exciting and fun atmosphere to ensure a great experience for guests and team members.
Assist in hiring, training, coaching, developing, scheduling, and evaluating team members.
Adhere to core standards, human resources policies, training, and safety requirements.
Drive best practices through the organization and lead process improvement.
Address service or customer issues of an operational nature.

Desired Qualifications

Experience in hospitality and/or food and beverage.

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center.

Our Operations Manager needs to be a responsible individual who can lead and manage a team while overseeing daily operations over our 3 businesses; food & beverage, bowling, and arcade. As an Operations Manager, you will be responsible for assisting the GM and AGM in staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product.

What we’re looking for:

1-2 years of management experience
Experience in Hospitality and/or Food & Beverage is a plus
Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays

Responsibilities:

Create an exciting and fun atmosphere to ensure a great experience for our guests and team
Assist in hiring, training, coaching, developing, scheduling, and evaluating team members
Adhering to core standards, HR policies, training, safety requirements
Drive best practices through the organization and leads process improvement
Address service or customer issues of an operational nature

Why join our team?

With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
We are a family-owned business and consider our team members part of our family
We encourage team members to continue their training by providing online resources
We provide opportunities for all team members to give back to the community
We encourage team members to have fun while they work
We work together as a team and succeed as a team

Perks We Offer:

Health & 401k Benefits for Eligible Team Members
Bonuses
Free bowling, laser tag & gameplay!
Monthly rewards
Company-wide contests

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.

Stars and Strikes is an Equal Opportunity Employer.

About the Company

Stars and Strikes

Runs bowling and arcade centers in the Southeast

Stars and Strikes runs family entertainment centers in Georgia, the Carolinas, Alabama and Tennessee, where families, friends and work groups gather for bowling, arcade games and food. Many centers add laser tag, bumper cars, escape rooms, virtual reality or axe throwing, with the mix of attractions varying by location. Each visit can pair play with a meal and drinks, since centers run their own kitchens and full bars alongside the lanes and game floor. The company earns money from games and attraction time, arcade cards, food and drink, and packaged birthday parties and company events. The family-owned business opened its first center in Cumming, Georgia, in 2005 and is headquartered there.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Cumming, GA
Founded: 2005

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