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PENN Entertainment

Operates casinos, racetracks, and online betting

Host - Sportsbook

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeJoliet, IL, USAIn-person

About the Job

Requirements

  • Equivalent to a high school education with knowledge of food service is preferred.
  • Must understand and speak the English language fluently.

Responsibilities

  • Greet and seat guests, take reservations, and assist guests with special needs.
  • Review current guest seating assignments and seat new guests according to the seating system in each station.
  • Anticipate incoming guests and have relevant information before greeting them.
  • Greet guests by name whenever possible, make them feel welcome, convey appreciation for their visit, and escort them to the appropriate table.
  • Enter necessary data into the seating system and follow its recommendations.
  • Assist staff with duties as requested.
  • Assist guests with special requests or needs.
  • Monitor restaurant operations and notify the supervisor of problems, needs, or guest comments.
  • Ensure menus are clean and contain appropriate panels and information.
  • Maintain appropriate light levels, music levels, and temperature, adjusting them as needed.
  • Thank guests as they leave, wish them well, and welcome them back.
  • Perform other duties as assigned.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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