Technical Account Partner

What we’re all about.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients across all industries with an initial focus on insurance to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

We're heading in one direction, the future. We’d love you to join us.

The opportunity.

Location

This role can be based in either Munich or Frankfurt and will require travel to customer sites where appropriate.

What you’ll be doing

• Be a functional expert in Quantexa’s platform and products, with a strong understanding of its capabilities and real-world applications

• Demonstrate a good understanding of Insurance and Public Sector practices and regulatory environments, and how the platform addresses gaps or risks

• Collaborate on the design and iteration of tailored solutions, working with partners, customers, and internal teams to define the right approach

• Facilitate discovery sessions with customers and partners, uncovering core business challenges and technical needs

• You will understand key deployment options and decisions at an enterprise level, and steer customers and internal teams to deliver the right solution to the problem.

• You will be an integral part of the account team for selected strategic Insurance and Public Sector customers, defining the account strategy to enable sustained business value using the Quantexa platform.

• You’ll take ownership of defining the strategy and vision for decision intelligence across the entire customer enterprise, for our strategic Insurance & Public Sector customers.

• You will work closely with product, delivery, and our strategic partners at Quantexa to ensure alignment with the Customer’s goals, adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success.

• You will make sure that the Quantexa platform is adopted operationally.

• You will own key executive relationships and ensure appropriate governance is in place.

• You will ensure customers renew and set the foundation to drive their expansion with Quantexa.

• You will support the growth and development of the European Field Engineering Function within Quantexa.

What you’ll bring.

• Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives. You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.

• Technology Expertise: You will understand data or specialise in one of our solution domains within Insurance or Public Sector, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience, understand the challenges faced by customers, and bring credibility through proven results.

• Relationship Management: You have significant experience working with clients and a proven aptitude for fostering and nurturing executive relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor.

• Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.

• Scaling Teams: You have experience working across functions to create effective collaboration, driving best practices, and can provide clear and concise customer feedback to internal teams.

• You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team.

• Excellent interpersonal, written, and verbal communication skills, with a track record of effective customer engagement

• Great communicator, able to captivate audiences of all sizes with an innate ability to simplify complex concepts for diverse audiences.

Minimum Experience and Qualifications

• Significant experience in a commercially focused, technical role such as Solution Engineering, Presales, Technical Sales, or Value Consulting

• Significant experience implementing, running, or using data and technology platforms in the Insurance and Public sector industry.

• Experience defining and executing against a long-term vision and roadmap.

• Demonstrated credible product and technology expertise in the Insurance and Public sector industry.

• Ability and experience in developing and managing relationships at the executive level.

• Ability to travel as needed.

Preferred Qualifications

• Fluent in German and English

• Preferred German Citizen for potential security clearances

• Depending on the job, there may be additional minimum requirements and/or preferred qualifications.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary & Company bonus

• Annual leave, plus national holidays + your birthday off!

• Regularly bench-marked salary rates

• Well-being days

• Volunteer Day off

• Work from Home Equipment

• Free Subscription to a meditation, relaxation and sleep app

• Continuous Training and Development

• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy

• Team Social Budget & Company-wide Socials

Our mission.

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It’s all about you.

We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you Q. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer.

We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist.

No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.