Lease Administrator - New York, NY

Overview

Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). 

Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! 

Embark on an exciting career adventure with us! We're hiring a detail-oriented and organized individual to join our team as a Lease Administrator. As a key player, you'll lead the charge in overseeing the lease administration process, ensuring precision, compliance, and the smooth management of documentation. Immerse yourself in our vibrant work environment where your skills will be instrumental in shaping the success of our dynamic community!

Responsibilities
•    Oversee the entire process of preparing, reviewing, and executing lease agreements, ensuring completeness, accuracy, and legal compliance of all lease documents while maintaining organized and up-to-date lease files that are in adherence with company policies.
•    Act as the primary point of contact for tenants, addressing inquiries, facilitating renewals, and handling modifications.
•    Effectively communicate lease terms and proactively address concerns, and coordinate thorough lease renewal processes, including tenant negotiations, and manage terminations with a focus on compliance and required documentation.
•    Monitor and track rent payments, ensuring they are collected in a timely and accurate manner. Handle rent adjustments, concessions, and various financial aspects related to lease agreements.
•    Review vacancy leases for accuracy and completeness, abstract and interpret residential lease documents, and process resident move-ins/move-outs, including security deposit refunds, annual apartment registrations and generation of lease renewals, while diligently tracking and following up on lease expirations. 
•    Maintain precise records in the lease management software, and proficiently generate reports and analytics regarding lease status, expirations, and financial performance.

•    Stay well-informed about local, state, and federal regulations impacting lease agreements. Collaborate with legal counsel when addressing legal matters related to leases.
•    Foster seamless communication and coordination with property management teams, providing valuable support in resolving tenant concerns and inquiries related to lease terms.
•    Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors.
•    Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances.
•    Position may be required to perform duties outside their normal responsibilities as needed.
Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work.

Qualifications
•    A minimum of 1 year experience with residential real estate lease administration.
•    Familiar with NYC Rent Stabilization laws. 
•    Proficiency in navigating computers and property management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi.
•    Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
•    Work authorization (required).
•    Must be able to work weekends (Saturdays and Sundays).

Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [email protected].

Hourly Pay Range - $32 - $37