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Enterpret

Transforms customer feedback into product insights

Executive Business Partner

Full-Time
No salary listed
Senior
New York, NY, USA
Hybrid
Administrative & Executive AssistanceExecutive Support

About the job

Requirements
  • At least 5 years of experience in a blended executive assistant, office management, or operations role, ideally at a fast-paced startup or technology company.
  • At least 3 years supporting a founder or senior executive, owning their time end-to-end and handling high-stakes confidential work.
  • A track record of running office operations, vendor relationships, and events.
  • Hands-on experience with People Operations fundamentals, including onboarding, offboarding, device lifecycle, and HRIS hygiene.
  • Fluency with Google Workspace, Slack, Notion, and common expense, travel, and calendar tools, and comfort adopting AI tools.
  • A track record of mentoring, partnering, and collaborating across teams, with judgment to represent the CEO and company professionally.
  • Ability to operate amid ambiguity, context-switch quickly, reprioritize, and stay calm when plans change.
  • Ability to handle sensitive information and communications with discretion, professionalism, and sound judgment.
Responsibilities
  • Partner directly with the CEO as the primary point of leverage on his time; own his calendar, inbox triage, travel, and meeting preparation so his focus stays on the highest-priority and most urgent work.
  • Run the day-to-day operations of the New York office, including managing vendors, supplies, facilities, and building relationships.
  • Plan and execute in-office events, team gatherings, and offsites.
  • Own People Operations logistics end-to-end, including onboarding new hires, offboarding departures, provisioning and collecting devices, and keeping people systems accurate and running smoothly.
  • Collaborate with Finance, People, and the founding team on expense tracking, budgets, and operational systems.
  • Build and improve administrative systems and processes that scale with the company, anticipating needs and solving problems before they surface.
Desired Qualifications
  • Experience in a fast-paced startup or technology company is ideal.

About the company

Enterpret provides a customer feedback intelligence platform that helps product teams turn feedback into actionable insights. It collects feedback from multiple sources, unifies and categorizes it using adaptive AI into a Custom Unified Feedback Taxonomy, and enables precise, granular insights to prioritize product work. How it works: users access a user-friendly interface, build dashboards, and use semantic search to interpret the meaning across feedback, with automated summaries. Differentiators: adaptive taxonomy that evolves with feedback, semantic search across all feedback, and a structure that supports non-technical operators; the service includes dedicated data auditors for weekly model refreshes and a dedicated Customer Success Manager. Goal: help product companies build products centered on customer needs by continuously refreshing models and insights.

Company Size

51-200

Company Stage

Series A

Total Funding

$25.1M

Headquarters

San Francisco, California

Founded

2020

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Simplify's Take

What believers are saying

  • Enterpret doubled ARR since May 2024 before its December 2024 Series A.
  • July-August 2026 shipped TikTok ingestion, Salesforce write-back, and six new connectors.
  • 2026 hiring remains active across Bengaluru and New York, signaling expansion, not retrenchment.

What critics are saying

  • OpenAI, Anthropic, and Google commoditize semantic search, crushing Enterpret’s pricing power by 2027.
  • August 2026 Agent expansion increases integration failures; broken connectors quickly erode trust in dashboards.
  • If large suites like Salesforce or Intercom bundle feedback intelligence, Enterpret becomes redundant.

What makes Enterpret unique

  • Enterpret’s August 2026 Agent spans feedback, CRM, and collaboration workflows.
  • Its proprietary Customer Knowledge Graph structures unstructured feedback into searchable, cited insights.
  • Customers include Canva, Notion, Monday.com, Strava, and The Browser Company.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Parental Leave

Growth & Insights and Company News

6 month growth

1%

1 year growth

5%

2 year growth

6%
Intelligence360 News
Dec 19th, 2024
Enterpret Raises $20.8M in Series A

Enterpret, an AI-enabled customer feedback platform, announced a $20.8 million Series A funding round led by Canaan Partners, with participation from Kleiner Perkins, Peak XV Partners, Wing Ventures, and Recall Capital. Angel investors include Lauryn Motamedi, Elena Verna, Nan Yu, and Andrew Berman. The funding will help Enterpret scale and deploy no-code AI agents. Rayfe Gaspar-Asaoka from Canaan Partners joins the board. Enterpret's customers include Canva, Notion, and Monday.com.

Business Wire
Dec 5th, 2024
Enterpret Announces $20.8 Million Series A

Enterpret, the AI-enabled customer feedback intelligence platform for product development and CX teams, announced that it has raised $20.8 million in

Entrackr
Dec 4th, 2024
Enterpret announces $20.8 Mn in Series A round

Enterpret, an AI-enabled customer feedback intelligence platform for product development and CX teams, has raised $20.8 million in its Series A round led by Canaan Partners.

Inc42
Dec 4th, 2024
Enterpret Bags $20.8 Mn To Provide AI Driven Customer Feedback To CXOs

Enterprise tech startup Enterpret has raised $20.8 Mn (over INR 175 Cr) in its Series A funding round led by Canaan Partners.

Enterpret
Jan 31st, 2024
How product teams validate assumptions and hypotheses in Enterpret

Why Enterpret Inc. launched Creating Reasons in Enterpret.