Senior Director - Vehicle Maintenance

WHO WE'RE LOOKING FOR 

The Senior Director of Vehicle Maintenance reports to the Vice President of Bus Operations and Vehicle Maintenance and provides executive leadership, vision, and strategic direction for CapMetro’ s vehicle maintenance and fleet management functions. The position develops and executes long range strategies to ensure cap Metro’s revenue and nonrevenue fleets are safe, reliable, financially sustainable, maintained in a state of good repair, and positioned to meet future service and technology requirements. The Senior Director leads fleet lifecycle planning, replacement and modernization strategies, reliability initiatives, capital investment planning, and the introduction of emerging vehicle technologies. The position establishes performance expectations and accountability for maintenance and contracted services, develops organizational capability and future workforce readiness, and advises executive leadership on fleet condition, investment priorities, technology, and emerging risks.

WHAT YOU BRING 

• Bachelor's degree in Business Administration, Engineering, Transportation Management, Fleet Management, or a related field. Relevant professional experience may substitute for education on a year for year basis, up to four (4) years.
• Twelve (12) years of progressively responsible experience in fleet maintenance, transportation operations, asset management, or a related field, including at least eight (8) years in a management or leadership capacity.
• Demonstrated experience overseeing complex maintenance operations, including workforce management, operational performance, resource allocation, budget administration, and continuous improvement initiatives.
• Experience managing large vehicle fleets, heavy duty equipment, or maintenance operations in a public transit or similarly complex operating environment preferred.
   

Knowledge, Skills, and Abilities:

• Knowledge of vehicle maintenance practices, preventive maintenance programs, fleet reliability, safety standards, and applicable regulatory requirements.
• Knowledge of vehicle procurement processes, technical specifications development, contract administration, and manufacturer support programs.
• Knowledge of transit bus technical systems and transit and manufacturing safety rules.
• Demonstrate experience and computer skills with MS Windows products including Word, Excel, PowerPoint, Project, and other software packages in a Windows environment, write inspection reports, develop and use spreadsheets to track projects, use electronic mail to communicate, and organize to maintain calendar appointment.
• Skill in developing and executing long-range strategic plans that align fleet investments with organizational objectives.
• Skill in budget development, financial oversight, and capital program management.
• Excellent communication skills, including ability to listen and provide feedback, to communicate goals and objectives within a team environment, and to build relationships for trust and respect.
• Excellent management skills including ability to hold others and self-accountable, to make difficult decisions, when necessary, to focus on results, analyze data, and plan, develop, and implement formal work plans. Knowledge of basic managing strategies and project coordination.
• Must have excellent problem-solving abilities, organization and coaching, facilitation presentation skills.
• Ability to read and interpret technical information related to bus operations and maintenance, to troubleshoot and solve mechanical, electrical, pneumatic, and hydraulic systems, to write objective reports based on observations and inspections.
• Ability to provide visionary leadership and establish strategic direction for vehicle maintenance operations.
• Ability to work independently with minimal supervision.
   

WORK ENVIRONMENT AND PHYSICAL DEMANDS 
Work is performed in an office and outside environment with exposure to inclement weather and adverse weather conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature.

Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbent must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. This position may require work beyond a normal forty-hour weekly schedule. Regular and predictable attendance at assigned work location is an essential function.

Reasonable accommodation may be made to enable individuals with disability to perform the essential functions as previously described.

WORK AUTHORIZATION 
Visa sponsorship is not available for this position. All applicants must be currently authorized to work in the United States.

Mobility Status:
As an Onsite position, the incumbent’s primary workplace is a CapMetro facility or field location. Expected to work in the office or field location 4+ days a week. Mobility status is subject to change at any time based on business needs or organizational decisions.

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY   
CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

SAFETY SENSITIVE POSITION 
This position is identified as an FTA safety-sensitive position. An employee in this position is required to participate in the Employer’s testing program for prohibited substances. Participation in this program is a condition of employment with CapMetro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions.

WHAT YOU'LL BE DOING

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.  

Strategic Leadership & Vision

• Provide executive leadership, vision, and strategic direction for Vehicle Maintenance, establishing long term priorities and ensuring fleet strategies support CapMetro’ s service goals, Strategic Plan, and organizational objectives.

• Develop and lead a comprehensive long range fleet strategy encompassing vehicle lifecycle management, replacement, modernization, state of good repair, fleet growth, emerging technologies, infrastructure readiness, and future service requirements.

• Serve as a senior member of the Bus Operations and Maintenance leadership team, providing enterprise leadership beyond Vehicle Maintenance and contributing to agency wide strategy, organizational priorities, service performance, and long-term decision making.

Fleet Strategy, Capital Planning & Asset Management

• Advise executive leadership on fleet condition, investment priorities, emerging risks, technology choices, and long-range capital needs, translating complex operational, technical, and financial information into clear strategic recommendations.

• Lead fleet replacement and capital investment planning using vehicle condition, useful life, reliability, lifecycle cost, service requirements, technology readiness, funding availability, and organizational risk to establish long range operating and capital requirements.

• Provide strategic leadership for vehicle procurement and modernization, ensuring fleet specifications and technology decisions appropriately consider customer, and operator needs, safety, accessibility, reliability, maintainability, infrastructure, workforce capability, manufacturer support, and total lifecycle cost.

Operational Excellence & Organizational Performance

• Establish performance expectations, governance, and accountability for Vehicle Maintenance and contracted maintenance services, using meaningful performance measures to drive reliability, quality, productivity, and continuous improvement.

• Establish a multi-year vision for maintenance operations that strengthens fleet reliability, availability, organizational capability, financial sustainability, and readiness for future vehicle technologies.

Organizational Leadership & Workforce Development

• Build organizational capability by developing leaders, strengthening succession planning, establishing clear accountability, and creating workforce development strategies that prepare employees for changing technologies, maintenance practices, and future fleet requirements.

• Champion a culture of safety, accountability, collaboration, innovation, customer focus, and continuous improvement while maintaining strong relationships with employees, labor representatives, service partners, manufacturers, and other stakeholders.

Enterprise Collaboration & Strategic Partnerships

• Lead strategic partnerships across Operations, Planning, Safety, Finance, Procurement, Capital Projects, Information Technology, and other departments to align fleet investments, infrastructure, workforce, technology, and service planning.

Risk Management, Innovation & Industry Leadership

• Anticipate industry, technology, supply chain, regulatory, and manufacturer trends and develop strategies to manage risk, preserve organizational flexibility, and position CapMetro for future fleet and service needs.

CapMetro SMS Support & Other Duties Assigned

• Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported. 

• Perform other duties as required and/or assigned. 

RESPONSIBILITIES – SUPERVISOR AND/OR LEADERSHIP EXERCISED:

Direct and manage department personnel by planning, scheduling, delegating, and overseeing employee work assignments, authorizing, coordinating, and scheduling work with vendors and consultants, conducting personnel actions, including hiring, and interviewing, and overseeing hiring, training, work assignments, and performance evaluations.