AYANA Hospitality

Global hospitality group developing iconic destinations

Executive Assistant Manager

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeWest Karawang, Karawang, West Java, IndonesiaNo salary listedIn-person

About the Job

Requirements

A minimum of 5 years of experience in hotel management or a similar role within the hospitality industry is required.
Strong leadership and management skills, including the ability to motivate and guide teams, are required.
Strong experience in the Food and Beverage area is required.
Excellent communication and interpersonal skills are required.
The ability to work in a fast-paced environment and manage multiple tasks simultaneously is required.
Fluency in English is required; proficiency in additional languages is a plus.
A bachelor's degree in Hospitality Management or a related field is preferred.
Strong problem-solving skills and a customer-focused mindset are required.

Responsibilities

Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, maintenance, and security.
Ensure high levels of guest satisfaction through engagement and support of all departments.
Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity.
Develop and implement operational policies and procedures to improve efficiency.
Assist in budget preparation and financial planning, ensuring cost-control measures are in place.
Conduct regular hotel inspections to ensure adherence to quality standards.
Handle guest inquiries, concerns, and complaints professionally.
Support the General Manager in strategic planning and decision-making processes.

Desired Qualifications

Proficiency in additional languages is a plus.

Executive Assistant Manager | Delonix Hotel Karawang

AYANA Hospitality · Karawang Barat, Indonesia · Full-time · Posted 2025-08-04

Workplace: on_site

Department: DELONIX Karawang

Description

Delonix Hotel Karawang part of AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, maintenance & security
Ensure high levels of guest satisfaction through engagement and support of all departments
Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
Develop and implement operational policies and procedures to improve efficiency
Assist in budget preparation and financial planning, ensuring cost control measures are in place
Conduct regular inspections of the hotel to ensure adherence to quality standards
Handle guest inquiries, concerns, and complaints in a professional manner
Support the General Manager in strategic planning and decision-making processes

Requirements

Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
Strong leadership and management skills, with a proven ability to motivate and guide teams
Strong in Food & Beverage area
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Fluent in English; proficiency in additional languages is a plus
Bachelor’s degree in Hospitality Management or a related field is preferred
Strong problem-solving skills and a customer-focused mindset

Benefits

Development carreer
Positive Working
Great Environment
Supportive Team Work

Apply

Apply at AYANA Hospitality

About the Company

AYANA Hospitality

Global hospitality group developing iconic destinations

AYANA Hospitality designs and manages iconic travel destinations and voyages around the world. It creates resort properties and cruises that emphasize wellbeing, nourish the senses, and enrich the mind, pairing attentive service with thoughtful experiences. The company differentiates itself by prioritizing harmony with self, others, and nature, and by offering a “place of refuge” for every guest across its destinations. Its goal is to deliver exceptional service and meaningful inspiration through carefully crafted spaces and experiences that travelers can trust to refresh and uplift them.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Indonesia
Founded: 1996

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