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Blue Nile

Direct-to-consumer online diamond retailer

Merchandising Director - Category Management, Jewelry

Procurement & SourcingConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$150k - $200k /yrHybrid

About the Job

Requirements

  • A bachelor's degree in business, economics, analytics, marketing, or a related field is required.
  • At least 8 years of merchandising experience is required.
  • Ability to translate complex data into actionable business strategies is required.
  • Ability to work in a fast-paced, dynamic environment with shifting priorities is required.
  • Expertise in pricing strategy, margin analysis, and product mix optimization is required.
  • Strong analytical and quantitative skills are required, with proficiency in Excel, SQL, Tableau, or similar platforms.
  • Leadership skills and experience managing and developing high-performing teams are required.
  • Ability to collaborate effectively across departments, supported by strong communication and interpersonal skills, is required.

Responsibilities

  • Own the vision, strategy, and commercial performance for the jewelry categories.
  • Develop multi-year category strategies defining category roles within the broader jewelry portfolio and identifying growth, differentiation, and portfolio-evolution opportunities.
  • Establish assortment architecture across product segments, price points, materials, styles, and customer needs.
  • Identify category white space and turn customer, competitive, and performance insights into actionable product opportunities.
  • Maintain deep knowledge of customers, the product landscape, the competitive environment, and emerging jewelry trends as the category authority.
  • Build business cases and recommendations for category investments, assortment changes, and new growth opportunities.
  • Partner with Site Merchandising, Creative, Marketing, Technology, and Retail to present Diamond Basics so selection is inspiring, understandable, and intuitive online and in stores.
  • Set product priorities for category pages, search, sort, recommendations, storytelling, marketing, and promotional placements.
  • Ensure hero products and key assortment stories receive appropriate visibility.
  • Balance visibility for proven core products with strategic newness and growth opportunities.
  • Translate complex product differences into clear merchandising stories that help customers understand product value.
  • Provide Retail partners with clear product priorities and category stories that Client Advisors can present to customers.
  • Lead development of assortments that balance core business, newness, innovation, and distinctive products.
  • Determine the breadth, depth, mix, price architecture, and SKU productivity needed to achieve category objectives.
  • Analyze performance by category, collection, style, price point, metal, stone, and SKU to identify opportunities to expand, maintain, reposition, or exit products.
  • Edit and evolve the assortment so every product has a clear role and the portfolio reflects a distinct Blue Nile point of view.
  • Manage product lifecycle from introduction through growth, maturity, and exit.
  • Balance data-driven decision-making with merchant judgment and understanding of what creates emotional connection with customers.
  • Partner with Product Development, Design, Sourcing, and other cross-functional teams to turn category opportunities into product strategies and development briefs.
  • Define opportunities for new collections, extensions of successful concepts, and evolution of the core assortment.
  • Create assortment frameworks and commercial guardrails for product development, including price architecture and product positioning.
  • Lead merchandising strategy for new product and collection launches, ensuring appropriate assortment, depth, positioning, storytelling, and customer experience.
  • Set launch success criteria and use post-launch performance to inform future development.
  • Conduct regular competitive assortment, pricing, product, and positioning reviews.
  • Translate marketplace insights into recommendations for Blue Nile's assortment and category strategy.
  • Balance external trends with what is distinctive and appropriate for the Blue Nile brand.
  • Own category performance against revenue, margin, inventory productivity, and other established business targets.
  • Partner with Planning and Finance to develop category forecasts and investment strategies.
  • Assess category performance, diagnose underlying drivers, and establish action plans addressing opportunities and risks.
  • Understand the relationships among assortment, price, demand, inventory, margin, and customer behavior.
  • Partner with Demand Planning to align inventory investments with category priorities and demand opportunities.
  • Translate business performance into clear recommendations and decisive actions for senior leadership.
  • Lead across Merchandising, Planning, Product Development, Design, Sourcing, Marketing, Creative, Finance, Operations, Technology, and Retail.
  • Establish category priorities and ensure partners understand the strategy, commercial opportunity, and desired customer outcome.
  • Influence senior stakeholders through product vision, rigorous analysis, and clear recommendations.
  • Lead, coach, and develop a high-performing Category Management team.
  • Establish objectives, expectations, and accountability across the organization.
  • Develop team members' merchant capabilities, including product judgment, analytics, assortment building, financial acumen, and executive communication.
  • Build organizational capabilities and processes that enable increasingly sophisticated category management.

About the Company

Blue Nile

Direct-to-consumer online diamond retailer

Blue Nile is an online retailer that sells diamonds and fine jewelry. It operates mainly through its website, letting customers browse, compare, and buy engagement rings, wedding bands, and other jewelry without visiting a physical store. The product experience is built around selecting a diamond and jewelry pieces online, with information on diamond grades and prices to help customers make informed choices, and then the items are shipped to the customer. The company differentiates itself by offering a large online selection and lower prices achieved through a direct-to-consumer model, avoiding many costs of traditional jewelers. In 2022, it was acquired by Signet Jewelers, the world’s largest diamond jewelry retailer, which shapes its competitive landscape. The goal is to provide access to a wide range of diamonds and jewelry online with clear value and transparency, making high-quality pieces more affordable and easy to buy for consumers.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Seattle, WA
Founded
1999

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