Full-Time

Optics Entry-Level

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Chemnitz, Germany

In Person

Category
Retail (1)
Requirements
  • You have initial experience in customer advising, ideally in retail, such as sales or a similar service-oriented role.
  • You create a trusting atmosphere through an empathetic, open manner.
  • You are interested in fashion and current trends and bring a strong sense for them to customer advising.
  • You work independently while valuing collaboration in a close-knit team and taking responsibility.
Responsibilities
  • Advise customers by combining empathy with newly acquired technical knowledge and accompany them step by step toward the perfect pair of glasses.
  • Support customers in individually selecting suitable spectacle lenses, advise them on modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
  • Use modern technology to bring precision to the consultation process and help create an excellent visual experience.
  • Oversee organizational activities to ensure smooth operations and shape a customer consultation process that delights customers.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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