Receptionist
About the job
- A high school diploma or equivalent is required.
- One year of customer service experience in a medical office environment is preferred but not required.
- Excellent customer service skills are required.
- Teamwork is required.
- The ability to work in a fast-paced environment is required.
- The ability to multitask is required.
- Excellent verbal and written communication skills are required.
- Knowledge of CPT codes and ICD-10 coding is required.
- Computer proficiency, including experience with practice management software, is desired.
- The ability to meet the stated physical requirements is required, including close-range, distance, and peripheral vision, depth perception, and focus adjustment; talking and hearing; performing seated computer work and filing; lifting and carrying office supplies; standing, walking, sitting, using hands to feel, and reaching; occasionally lifting or moving over 25 pounds; and fine hand manipulation for keyboarding.
- Answer telephone calls promptly and courteously, and document calls appropriately.
- Complete all pre-visit chart preparation.
- Obtain insurance authorization and verify coverage before patient appointments, then notify patients of the current status.
- Manage outgoing referrals.
- Work effectively with the procedure scheduler and clinic coordinator.
- Communicate with physician staff to ensure quality of care.
- Maintain operations by following policies and procedures, including HIPAA and OSHA requirements.
- Perform other duties as assigned.
- Travel to existing or new TOI locations as required.
- One year of customer service experience in a medical office environment is preferred but not required.
- Experience with practice management software is desired.
About the company
Orthopedic Care Partners partners with high-performing orthopedic practices to boost financial liquidity and support practice growth while preserving the practice's day-to-day autonomy. The model involves forming partnerships, offering cash proceeds to current owners, and enabling ongoing ownership in a larger, diversified practice. Revenue comes from managed care contracting, bundled payment programs, and physician recruiting, with added value from administrative resources and capital development support. OCP differentiates itself by combining immediate liquidity for owners with continued ownership in a larger platform and a focus on administrative and financial support to consolidate market presence. The company’s goal is to strengthen its partners and expand its footprint in the orthopedic field, improving the quality of life for physicians and the overall growth trajectory of the practices.
Company Size
51-200
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$543M
Headquarters
Gainesville, Florida
Founded
N/A
Get referred to Orthopedic Care Partners
See people who can refer or advise you
Simplify's Take
What believers are saying
- January 2026 brought Rob Scoskie and Rob Passaro, sharpening growth execution.
- Alex Dashe's September 2026 Arizona promotion deepens leadership in a fast-growing market.
- OCP's bundled payments, managed care, and recruiting services expand revenue beyond surgery margins.
What critics are saying
- The $358 million senior refinancing adds leverage pressure if acquisition growth slows.
- Rapid leadership churn in 2026 raises integration risk across Arizona and new affiliates.
- A failed physician partnership wave strands OCP's platform economics and kills Brookfield's exit.
What makes Orthopedic Care Partners unique
- OCP pairs physician ownership retention with cash liquidity, unlike roll-up buyers.
- Its 2026 platform spans five states, 42 locations, six ASCs, and 136 physicians.
- Brookfield and VHP backing gives OCP capital access for aggressive affiliation deals.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Paid Holidays
- Flexible Work Hours