Q

Qualfon

Offers 360-degree customer experience support

Vice President - Business Development, 3PL & Fulfillment

Account ExecutiveConfirmed live in the last 24 hours
Full-timeUnited States$100k - $150k /yr

About the Job

Requirements

  • Demonstrated alignment with Qualfon values, including integrity, accountability, collaboration, respect, service orientation, and a commitment to doing the right thing.
  • At least 5 years of new-business sales success in fulfillment and logistics, with a proven track record as a business originator.
  • Subject matter expertise in multifaceted fulfillment solutions, including warehousing, shipping and receiving, kitting, and sampling.
  • Experience supporting rapid-response fulfillment for brands selling through social commerce channels such as TikTok Shop and Facebook.
  • Understanding of how decision-makers evaluate and select a third-party logistics provider.
  • Strong grasp of business-to-business sales (channel, field, and/or enterprise), demand generation, and go-to-market strategy.
  • Ability to show how solutions impact a client's return on investment.
  • Current knowledge of industry trends and market developments.
  • Ability to continue prospecting when traction takes time and tailor the approach to each customer and functional area.
  • Ability to sell integrated solutions that drive market share and profitability.
  • Proficiency with Salesforce and Microsoft 365, including Word, PowerPoint, and Excel.

Responsibilities

  • Work with management to develop and execute the go-to-market plan for target verticals, including eCommerce, pharmaceutical, and health and beauty.
  • Sell Qualfon solutions to key decision-makers within target verticals.
  • Drive complex, consultative sales spanning multiple product groups and divisions, including third-party logistics and eCommerce fulfillment, print, direct mail, and marketing communications.
  • Navigate organizational dynamics effectively within client organizations and internally.
  • Own the full business development cycle, including prospecting and lead generation, opportunity qualification, needs assessment, competitive positioning, proposal and presentation development and delivery, and contract negotiation and execution.
  • Identify and coordinate the internal resources needed to close deals.
  • Resolve issues that arise after the proposal stage.
  • Travel as needed.

Desired Qualifications

  • Experience with ZoomInfo, Salesloft, and LinkedIn Sales Navigator.
  • A bachelor's degree in sales, entrepreneurship, business, or marketing is a plus but not required.

About the Company

Qualfon

Offers 360-degree customer experience support

Qualfon delivers end-to-end customer experience support for brands, combining human agents with AI-enabled tools to manage interactions across channels. Its approach centers on mission-driven processes that place people at the heart of each touchpoint, using CXM solutions to tailor service at scale. Compared with competitors, Qualfon emphasizes a human-centered, empathetic service model that balances efficiency with personalized care rather than one-size-fits-all outsourcing. Its goal is to improve customer loyalty and lifetime value while making operations more effective and brand-positive.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Coeur d'Alene, ID
Founded
1995

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