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Marsh & McLennan

Brokers insurance and runs risk and HR consulting

AI Product Enablement Analyst

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

  • Two to five years of experience in analytics, digital enablement, or technology-adjacent roles.
  • Exposure to AI tools and an interest in experimentation.
  • Experience supporting documentation or analysis work in collaborative, cross-functional environments.
  • AI tool fluency and prompt experimentation.
  • Ability to operate within defined processes.
  • Curiosity and an experimentation-driven approach.
  • Detail orientation and reliable execution.
  • An analytical mindset and attention to detail.
  • Clear written communication.
  • A strong learning orientation.

Responsibilities

  • Execute structured prompt testing and refinement across defined AI use cases owned and managed by the Centre of Excellence.
  • Support configuration and testing of custom GPTs and AI assistants for the Centre of Excellence.
  • Validate outputs for clarity, consistency, safety, and usability.
  • Assist in prototyping lightweight AI workflows under guidance.
  • Identify basic technical constraints and escalate them appropriately.
  • Support experimentation across AI tools to assess feasibility and usage boundaries.
  • Build and maintain prompt libraries, living exemplars, and structured guides for the Centre of Excellence.
  • Document tested use cases in reusable formats.
  • Contribute technical examples and demos to training and enablement materials.
  • Support office hours and working sessions.
  • Help translate user questions into structured AI prompts or Product Strategy team actions and backlog items.
  • Guide colleagues toward appropriate resources and exemplars.
  • Support AI coaching and respond to inbound questions.
  • Track recurring questions and usage patterns.
  • Share structured observations with the AI Product Strategy team leads.
  • Contribute technical input to decks and enablement documentation.

About the Company

Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York, NY
Founded
1871

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