Product Policy Manager - GenAI and Emerging Products

As a Product Policy Manager for GenAI Safety and Emerging Products within Trust & Safety, you will work at the intersection of technology and policy to enable innovation while protecting users. You will: - Shape safety-by-design solutions for AI-powered and other emerging products and features. - Research and define product risks, and develop appropriate safety policies, guidelines, and enforcement strategies. - Partner closely with Product, Engineering, Data Science, User Research, Operations, Legal, Public Policy, and other cross-functional stakeholders to design and launch safe and compliant products. This role supports fast-moving and often ambiguous product areas, including new product launches and emerging technologies. The ideal candidate is comfortable balancing user safety, business priorities, regulatory expectations, and product innovation in a dynamic environment. Responsibilities - Develop, review, and refine product-specific policies for GenAI and other emerging products and features, ensuring they are clear, defensible, enforceable, and aligned with business strategy, regulatory standards, and user safety requirements. - Conduct thorough pre-launch and post-launch risk assessments for new products and features, identify potential harms and abuse vectors (including GenAI‑specific risks), and design effective mitigation strategies in partnership with Safety Product and other cross-functional teams. - Monitor and analyze user interactions, policy enforcement trends, abuse patterns, and emerging technologies to inform policy development, enforcement strategies, and product improvements. - Partner closely with Product, Engineering, Data Science, Research, Operations, Legal, Public Policy, and PR to evaluate product proposals, influence design decisions, and support launch-readiness and policy sign-off. - Track global regulatory developments, industry trends, and best practices related to online safety, AI governance, and safety-by-design, and proactively evolve policy frameworks. - Champion user safety and trust by promoting transparency, ethical decision-making, and responsible product development practices across TikTok and ByteDance’s AI initiatives. - Prepare and present policy recommendations, risk analyses, and updates to stakeholders, driving alignment and informed decision-making across multiple levels of the organization. Minimum Qualification(s) - 5+ years of experience in the technology industry, with exposure to policy development, program management, trust and safety, compliance, and/or risk assessment. - Bachelor's or Master's degree in artificial intelligence, public policy, politics, law, economics, behavioral sciences, or a related field. - Strong analytical reasoning, execution, and project management skills, with the ability to navigate ambiguity and balance multiple trade-offs. - Deep understanding of, and interest in, the key policy and safety issues that impact AI and other emerging technologies. - Excellent oral and written communication skills, with the ability to translate complex challenges into clear, persuasive language and influence cross-functional partners in a dynamic, fast-paced, and often uncertain environment. - Adaptability and sound judgment, with a willingness to evolve your approach based on new information, user feedback, product changes, or market developments. Preferred Qualification(s) - Experience working on emerging technologies, AI-powered products, or other novel product areas. - Demonstrated ability to develop principled, enforceable, and defensible policy recommendations in a fast-paced environment. - Experience translating policy requirements into operational guidance, tooling requirements, or scalable enforcement workflows. - Familiarity with global technology regulation, online safety issues, or responsible AI and safety-by-design frameworks. - Experience using data or analytical insights to inform policy decisions, measure outcomes, and improve policy effectiveness. - Experience working with international partners across different time zones and cultures.