Store Experience Leader
Calgary
Posted on 2/3/2024
INACTIVE
Yeti

1,001-5,000 employees

Manufactures durable outdoor gear and coolers
Company Overview
YETI is a company deeply committed to enhancing outdoor experiences, offering employees the chance to contribute to sustainable, high-quality products designed for the wilderness. Their competitive edge lies in their unwavering dedication to their mission, consistently expanding their product line while maintaining the quality and durability they're known for. This commitment to excellence, combined with a culture that values the outdoors, positions YETI as an industry leader in outdoor gear.
Consumer Goods

Company Stage

N/A

Total Funding

N/A

Founded

2006

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

7%

1 year growth

22%

2 year growth

52%
Locations
Calgary, AB, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Marketing
Customer Service
CategoriesNew
Customer Success & Support
Requirements
  • High school diploma required; Associate Degree (AA) or equivalent from two-year college or technical school preferred but not required
  • At least 5 years of management experience in a fast-paced, high volume retail environment
  • Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred
  • Proficient in Microsoft Office applications and retail systems as well as mobile POS
  • Available to work a flexible schedule including weekends, evenings, and holidays
Responsibilities
  • Maximize store sales and achieves store sales goals
  • Manage operating and payroll expenses to maximize sales and profitability
  • Drive excellence in customer service in store by modeling brand service standards
  • Monitor customer feedback and address all customer concerns quickly
  • Ensure store team engages with each customer to create an authentic brand experience
  • Represent your store as an active brand ambassador within the community
  • Execute store marketing events and grow relationships in the community to generate brand awareness and drive traffic
  • Hold store leadership to YETI standard of customer service and engagement, brand identity, product knowledge, and operations
  • Ensure team is educated on product and assortment to enhance selling and customer engagement
  • Create and manage store schedules to support the needs of the business within the allotted payroll plans
  • Maintain appropriate inventory levels
  • Execute inventory receiving and replenishment processes efficiently and accurately
  • Maintain store visual merchandising standards
  • Plan and execute floor-sets and merchandising direction
  • Attract, recruit, and hire high caliber talent
  • Actively maintain a succession plan and pool of qualified candidates for open positions
  • Create and develop a high-performing team of customer focused Guides and Leaders
  • Plan, communicate, and implement recognition programs for the store team
  • Ensure compliance with loss prevention, safety, and security policies and procedures
  • Model behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of the brand
  • Promote an environment that encourages participation, creativity, inclusivity, and learning by sharing best practices and building on the ideas of others
Desired Qualifications
  • Associate Degree (AA) or equivalent from two-year college or technical school
  • Experience planning events preferred