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HSO

Global partner implementing Dynamics 365 ERP

Transformation Consultant

Human Capital & Change ConsultingConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • A bachelor's degree in Business, Management, Organizational Development, or a related field.
  • At least 3 years of experience in consulting, advisory services, business transformation, change management, or a related discipline.
  • Experience supporting ERP, CRM, or cloud transformation initiatives.
  • Working knowledge of change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks.
  • Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping.
  • Workshop facilitation, stakeholder management, and executive communication skills.
  • Experience working across multiple engagements and navigating complex or ambiguous business environments.
  • Experience within a Microsoft partner consulting environment.
  • Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim.
  • Experience supporting AI and Copilot adoption initiatives and associated organizational change requirements.

Responsibilities

  • Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization.
  • Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes.
  • Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers.
  • Develop value blueprints and phased transformation roadmaps connecting business capabilities, processes, technology investments, risk considerations, and organizational readiness.
  • Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum.
  • Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities.
  • Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations.
  • Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities.
  • Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies.
  • Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities.
  • Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs.
  • Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level.

Desired Qualifications

  • Microsoft Dynamics 365 experience is strongly preferred.

About the Company

HSO

Global partner implementing Dynamics 365 ERP

HSO is a global Microsoft-focused partner that helps organizations modernize finance and operations on Dynamics 365. It develops and sells proprietary apps for Dynamics 365 that integrate with Azure, SharePoint, and Office 365, and are marketed on AppSource. The company reaches customers worldwide through a partner network and provides implementation, managed services, and knowledge-sharing content. Its goal is to help clients optimize ERP and operations on Microsoft technologies while expanding access to tailored, supported solutions across markets.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Amsterdam, Netherlands
Founded
1987

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