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Alan

Digital health insurance platform with telemedicine

Healthcare Sites Development Manager

Facilities ManagementPosted on Nov 12
Full-timeÎle-de-France, France

About the Job

Requirements

  • Have 6–10 years of experience in multi-site facility or technical management, real-estate site expansion and openings, clinical or hospital technical services, works or fit-out project management, facilities service provision, or workplace/facility management with multiple openings or moves.
  • Have solid technical understanding of buildings, including HVAC, electrical, plumbing, fire-safety systems, doors, and access control, and be able to challenge technicians or architects.
  • Have proven experience opening or fitting out sites, including works follow-up with architects, project managers and contractors, planning, acceptance, and snag resolution.
  • Know the French regulatory framework for public-access buildings, including ERP classification, safety commissions, works authorisations, accessibility, mandatory periodic checks, and safety registers.
  • Have good knowledge of site safety and security, including access control, intrusion alarms, video surveillance and related GDPR rules, evacuation and emergency procedures, and incident management.
  • Be able to read and understand leases, determine responsibilities and costs, and negotiate with landlords and agents.
  • Have proven vendor and contract management experience, including service-level agreements, penalties, price indexation, tenders, invoice control, and budget ownership for capital and operating expenditure and total cost of ownership.
  • Have managed several sites in parallel and be able to prioritize, including during urgent incidents.
  • Be able to work with senior and varied stakeholders, including healthcare professionals and doctors, directors, Legal, Finance, IT, landlords, and architects.
  • Be able to set and defend a vision and strategy with Prévenir's leadership and Alan, work with a start-up mindset, build from scratch amid changing priorities, and remain hands-on.
  • Have fluent French and professional English.
  • Be able to work across Île-de-France, including Paris, Seine-et-Marne, Hauts-de-Seine, and Val-d'Oise.
  • Have an autonomous, proactive and hands-on approach, be comfortable with ambiguity and changing plans, remain calm when plans change, and be discreet and respectful of the medical environment.

Responsibilities

  • Define and carry the vision and strategy for Prévenir's sites, including the site model, technical and experience standards, and a 2–3-year real-estate roadmap, aligning with Prévenir's and Alan's leadership and keeping the plan current.
  • Test new centre formats, including shared, modular, or temporary sites, and use AI appropriately to make each opening faster, cheaper, and better for healthcare professionals and patients.
  • Find and technically qualify sites by defining search criteria with the Occupational Health team, visiting candidate sites, and providing a go/no-go recommendation with an estimated cost.
  • Open small centres inside ready-to-operate sites by checking medical suitability, agreeing services, charges, service levels, and responsibilities with host operators, completing light set-up, and preparing openings.
  • Prepare and negotiate leases with Legal and Finance, and serve as the operational point of contact for landlords, architects, and vendors.
  • Lead fit-out work end to end when relevant, including briefing and managing architects, project managers, and contractors; planning back from opening dates; securing administrative and safety authorisations; managing acceptance; and closing snags.
  • Provide technical due diligence for potential acquisitions by assessing building condition, expected works, regulatory constraints, and running costs to support rent-versus-buy decisions.
  • Prepare each site for patients, including consultation rooms, patient flows, acoustic confidentiality, hygiene and cleaning, medical waste, hand-washing points, IT and network, and badge access with the IT team.
  • Own the safety and security of centres for patients, healthcare professionals, and visitors, including access control, intrusion alarms, video surveillance where relevant and GDPR-compliant, fire safety, evacuation procedures and drills, first-aid kits and defibrillators where required, and incident and lone-worker procedures.
  • Identify site risks such as fire safety, HVAC and air quality, water, electrical systems, and access control; build and run preventive maintenance calendars; plan mandatory periodic checks; and maintain each site's safety register.
  • Run existing and new centres day to day with centre managers by triaging and diagnosing requests, fixing what can be fixed, assigning other work to contractors, and following interventions through completion and verification.
  • Own centre logistics with centre managers, including supplies, snacks, mail, printing, small furniture and IT equipment, access and badges, and cleaning; clarify responsibilities and provide routines, checklists, and documentation that enable autonomy.
  • Create and maintain a welcoming, consistent, on-brand Prévenir experience for healthcare professionals, centre managers, and patients, using their feedback for continuous improvement.
  • Build a standard vendor panel for maintenance, fire safety, cleaning, medical waste, access control, and furniture, with service-level agreements, penalties, and exit terms; run tenders and invoice checks and reuse contracts across sites.
  • Own site capital and operating budgets with Finance and Occupational Health, including fit-out, equipment, furniture, rent, charges, and maintenance; conduct monthly follow-up and provide realistic figures for the medical-centre business model.
  • Track and document requests, intervention times, opening progress, and budgets using a simple dashboard; maintain equipment inventories and maintenance logs; automate recurring follow-ups with AI and tools; and produce reusable opening playbooks and technical checklists.
  • Participate in Workplace team rituals and priorities, contribute to Alan's Workplace scope, and join the on-call rotation for daily office-management tasks.

Desired Qualifications

  • Experience with medical, paramedical, or health-related sites, including health centres, clinics, or laboratories, and ERP type U requirements.
  • A technical diploma or certification, such as a BTS or DUT in building maintenance or energy, SSIAP, or electrical habilitation.
  • Experience with technical due diligence for a building purchase or with a sale-and-leaseback or long-lease structure.
  • Experience with indoor air quality or energy-efficiency projects.
  • Experience using a CMMS/GMAO tool or building one with no-code tools.
  • Extensive experience using AI to build scalable processes or automate recurring tasks.
  • Prior experience in a high-growth company or scale-up, ideally in a network-expansion context.

About the Company

Alan

Digital health insurance platform with telemedicine

Alan offers digital health insurance and a healthcare platform in Europe, providing B2B2C insurance plans and a super-app that handles claims, telemedicine, and prevention across France, Belgium, and Spain. The product works as an integrated ecosystem: employers or partners offer insurance to employees (B2B2C), while users access claims processing, virtual care, and preventive health services through a single app. It differentiates itself by combining insurance with a unified, user-friendly platform that covers claims, telemedicine, and prevention in multiple countries, and by pursuing AI-powered prevention and care services, as well as growth through acquisitions and international expansion. Alan’s goal is to scale its European footprint, broaden its services through acquisitions, and deploy AI-driven prevention and care to improve health outcomes and user experience.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$1.3B
Headquarters
Paris, France
Founded
2016

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