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ARS

Residential HVAC, plumbing repair and installation

Plumbing Service Technician

Plumbing & PipefittingConfirmed live in the last 24 hours
Full-timeSan Jose, CA, USAIn-person

About the Job

Requirements

  • Three to five years of residential service plumbing experience; experience limited to new construction or commercial plumbing does not meet this requirement.
  • Strong communication skills and comfort speaking with homeowners.
  • Confidence presenting repair and replacement options in a service-focused, non-high-pressure manner.
  • Ability to follow systems, processes, and checklists; training on company processes is provided.
  • Ability to lift equipment and work in tight areas.
  • Valid driver's license and ability to pass a criminal background check and drug screen.
  • A high school diploma or GED is preferred; related experience, advanced training, or an equivalent combination of education and experience may be substituted.

Responsibilities

  • Describe diagnosed problems to customers and provide solutions.
  • Explain the features and benefits of each solution and obtain agreement for services before performing work.
  • Diagnose plumbing issues quickly and thoroughly.
  • Present multiple repair or replacement options using the company's process.
  • Communicate professionally with homeowners.
  • Install and repair water heaters, faucets, toilets, tubs, sinks, garbage disposals, gas lines, and piping systems, including DWV, copper, and PEX.
  • Maintain clean, code-compliant workmanship.
  • Use field management software to build estimates and document work.
  • Maintain and fuel the vehicle, stock the service truck with adequate parts, and maintain machinery.
  • Transport materials and tools to job sites and account for tools.
  • Apply basic knowledge of how a plumbing system works.

Desired Qualifications

  • A high school diploma or GED.

About the Company

ARS

Residential HVAC, plumbing repair and installation

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Memphis, TN
Founded
1975

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