Novant Health

Integrated health network with care facilities

Patient Services Coordinator 3

Clinical Support & Patient AdministrationPosted on Nov 10

Full-timeMt Pleasant, SC, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
One year of clerical experience in a medical office setting is required; other related experience may be considered in lieu of medical office experience.
Knowledge of medical office software for updating patient demographic information, posting charges and co-pays, and scheduling patient appointments is required.
Excellent verbal communication skills are required.
Ability to work with changing priorities is required.
Strong organizational, problem-solving, and critical-thinking skills are required.
Ability to interact with individuals of all cultures and levels of authority is required.
Ability to maintain confidentiality and function as part of a team is required.
Initiative is required.
Basic medical terminology is required; knowledge may be obtained through formal classes or work experience.
A high level of working knowledge of EPIC systems is required.
Detailed knowledge of multiple payors' billing requirements is required.
Familiarity with coding requirements for the practice specialty is required.

Responsibilities

Accurately record and update patient demographics, insurance details, and medical histories.
Schedule and confirm patient appointments to ensure timely and efficient service.
Post charges, process co-pays, and manage patient collections with attention to detail.
Cross-train in various administrative support roles to enhance team efficiency.
Provide compassionate and professional assistance to patients, families, and team members.

Desired Qualifications

Proficiency in all computer software utilized in the practice.

What We Offer

East Cooper Bariatric Surgery is seeking a compassionate and detail-oriented Patient Services Coordinator to join our dedicated team. In this role, you'll work closely with surgeons, providers, and patients throughout their bariatric care journey, helping deliver exceptional clinical support and outstanding patient experiences.

If you are passionate about patient education, care coordination, and helping patients achieve life-changing health outcomes, we invite you to apply.

What You'll Love About This Role

Day 1 Health, Vision, and Dental coverage
Opportunity to build meaningful, long-term patient relationships.
Collaborative team focused on exceptional patient care.
Diverse clinical patient population for adult and geriatric patients.
Supportive culture that values compassion, teamwork, and professional growth.

Location: 1280 Hospital Dr Mount Pleasant, South Carolina 29464

Hours: Monday-Thursday 8am-4:30pm and Fridays 8am-2pm

Status: Full Time

What You'll Do

Manage Patient Information: Accurately record and update patient demographics, insurance details, and medical histories.
Coordinate Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service.
Handle Billing and Collections: Post charges, process co-pays, and manage patient collections with attention to detail.
Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency.
Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members.

What We're Looking For

Education: High School Diploma or GED, required.
Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

193404

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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