Community Health Systems

Operates acute care hospitals nationwide

Health Information Management Supervisor

Clinical Support & Patient AdministrationPosted on Nov 9

Full-timeCorsicana, TX, USANo salary listedIn-person

About the Job

Requirements

One to two years of experience in a related field is required.
Strong leadership, organizational, and communication skills are required.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships is required.
Ability to communicate effectively with leadership, team members, and stakeholders is required.
Ability to delegate responsibilities and independently manage tasks while meeting established deadlines is required.
Problem-solving and critical-thinking skills are required.
In-depth knowledge of industry best practices and regulatory compliance is required, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools is required.

Responsibilities

Supervise daily HIM operations, including chart processing, EHR work queues, deficiency tracking, unbilled account reviews, and release of information, ensuring timeliness and accuracy.
Monitor HIM key performance indicators and collaborate with leadership to develop action plans for areas not meeting performance standards.
Support HIM staff through education, training, and hands-on assistance with workflow processes and system tools.
Serve as the departmental lead in the absence of the HIM Manager or Director, ensuring continuity of operations.
Assist with customer service needs, record completion monitoring, and resolution of physician-related documentation issues.
Participate in quality assurance activities and collaborate on process improvement initiatives.
Support maintenance of the electronic medical record and related systems, including document imaging and file management.
Provide status updates to HIM leadership on departmental workflow and staffing, including resource needs or concerns.
Maintain regular and reliable attendance and comply with all policies and standards.
Supervise, train, and oversee departmental staff.
Schedule employees to ensure effective use of resources and consult with the Manager or Director on staffing issues.
Assist with and contribute to performance evaluations and goal setting.
Assist in managing the departmental budget to ensure cost-effective operations while maintaining high-quality service.
Monitor expenditures to ensure cost-effective delivery of services.
Ensure compliance with all relevant regulatory bodies.
Follow established quality-control practices to ensure accuracy, consistency, and safety.
Work closely with leadership teams to coordinate and improve service delivery.
Stay up to date with industry advancements, new technologies, and regulatory changes.
Fulfill duties and responsibilities while meeting established competencies when working in a staff role, as required.

Desired Qualifications

An associate degree in Health Information Management is preferred.
A bachelor's degree in Health Information Management is preferred.
One to two years of previous leadership experience is preferred.
Registered Health Information Technician certification is preferred.
Registered Health Information Administrator certification is preferred.
May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
May contribute to development of departmental policies, procedures, and protocols.
May participate in audits, inspections, and accreditation processes, as applicable.

Job Summary

The Supervisor, Health Information Management (HIM) is responsible for supervising daily HIM operations in collaboration with the HIM Manager or Director. The Supervisor ensures efficient workflow across core HIM functions, which could include, chart deficiency management, unbilled/revenue cycle, Master Patient Index (MPI), Medical Record Imaging and chart management, forms and Release of Information (ROI.) This role assists with ensuring compliance with federal, state and accrediting body requirements. The Supervisor serves as a key resource for HIM staff, assists with performance improvement activities, and supports staff training and adherence to best practices. In the absence of the HIM Manager or Director, this role provides departmental leadership.

Essential Functions

Supervises daily HIM operations, including chart processing, EHR work queues, deficiency tracking, unbilled account reviews, and release of information, ensuring timeliness and accuracy.
Monitors HIM Key Performance Indicators (KPIs) and collaborates with leadership to develop action plans for areas not meeting performance standards.
Supports HIM staff through education, training, and hands-on assistance with workflow processes and system tools.
Serves as the departmental lead in the absence of the HIM Manager and/or Director, ensuring continuity of operations.
Assists with customer service needs, record completion monitoring, and resolution of physician-related documentation issues.
Participates in quality assurance activities and collaborates on process improvement initiatives.
Supports maintenance of the electronic medical record (EMR) and related systems, including document imaging and file management.
Provides status updates to HIM leadership on departmental workflow and staffing, including resource needs or concerns.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Leadership Responsibilities

Supervision and Staff Management
- Supervises, trains and oversees departmental staff.
- Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
- Assists with and contributes to performance evaluations and goal setting.
Strategic Planning and Financial Oversight
- Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
- Monitors expenditures, ensuring cost-effective delivery of services.
- May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
- May contribute to development of departmental policies, procedures and protocols.
Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies.
- May participate in audits, inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy, consistency and safety.
Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements, new technologies, and regulatory changes.
Staff Responsibilities
- May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

Associate Degree in Health Information Management preferred
Bachelor's Degree in Health Information Management preferred
1-2 years of experience related field required
1-2 years of previous leadership experience preferred

Knowledge, Skills and Abilities

Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
Problem-solving and critical thinking skills.
In depth knowledge of industry best practices and regulatory compliance (if applicable).
Strong organizational and time management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

RHIT - Registered Health Information Technician preferred
RHIA - Registered Health Information Administrator preferred

About the Company

Community Health Systems

Operates acute care hospitals nationwide

Community Health Systems operates general acute care hospitals across 14 states, owning or leasing 71 facilities to deliver healthcare outside urban centers. Its main business is running hospital networks and providing medical and surgical services to patients, funded by payments from patients, insurers, and government programs like Medicare and Medicaid. The company also offers management services to its affiliates through a professional services corporation. Its workflow centers on developing and operating healthcare delivery systems, supporting a wide range of needs from emergency care to specialized treatments. The goal is to help people get well and live healthier by providing accessible non-urban and suburban hospital-based care while navigating a regulated, competitive US healthcare market.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Franklin, TN
Founded: 1985

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