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Baystate Health

Operates regional hospitals and health services

Patient Care Technician

Nursing & Frontline Patient CarePosted on Nov 6
Full-timeSpringfield, MA, USA$17.01 - $25.87 /hrIn-person

About the Job

Requirements

  • No prior work experience is required.
  • Proficiency in reading and writing English is required.
  • Ability to maintain professional composure in medium- to high-stress situations is required.
  • Basic Life Support certification from the American Heart Association is required.
  • Certified Nurse Aide certification is required.
  • Education level of non-graduate is required.

Responsibilities

  • Provide age-appropriate patient care, applying knowledge of developmental stages and developmental theories and concepts when implementing care.
  • Monitor basic physiological parameters; take and record routine vital signs within specified timeframes; obtain and document weights, heights, abdominal girths, and pediatric head circumferences as ordered; report significant deviations in vital signs and changes in normal drainage patterns.
  • Administer treatments and procedures according to Baystate Health System policy and procedure, including changing dressings, providing post-mortem care as directed by the Registered Nurse, performing procedures within the assigned area of responsibility, assisting physicians with examinations and simple procedures, and verifying patient identity before procedures.
  • Assist patients with elimination of body wastes by offering bedpans, urinals, and emesis basins; label and send urine, feces, and sputum specimens; measure and record intake and output; and administer ordered enemas or Harris Drips according to procedure.
  • Perform Point of Care testing when applicable and required.
  • Assist with ancillary services and patient treatment plans, monitor patient condition during treatment, notify appropriate personnel of unexpected occurrences, provide observations to the Registered Nurse, provide treatment within specified timeframes, and document treatments and activities.
  • Communicate patient-care information to the care team, interact respectfully and informatively with patients, and recognize culturally based patient and family needs.
  • Respond effectively to emergencies, maintain patient safety, and communicate with appropriate personnel.
  • Assist team members with clinical and non-clinical activities and provide feedback about the team process.
  • Complete and maintain clinical recognition program competencies for the applicable career-ladder level.
  • Demonstrate competency in one-to-one patient observation according to department and unit-specific needs.
  • Demonstrate competency in performing electrocardiograms according to department and unit-specific needs.
  • Perform a variety of technical and bedside tasks, including direct patient care, hygiene, skin care, mobility, and monitoring; manage equipment and perform or assist with unit procedures.

Desired Qualifications

  • PCT or CNA training is preferred.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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