Lead Barista

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Starbucks Lead Barista is responsible for leading a team of baristas, ensuring excellent customer service, and upholding Starbucks standards during their shifts. Ensures Starbucks-branded concepts/OVG operational policies and procedures, including POS, safety, and security, to ensure the safety of all employees during each shift. Represents OVG by providing quality, skilled guest service while ensuring the prompt and immediate checkout of our guests. Expedites the efficiency and flow of guest check-out. Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Adheres to the monitoring of product pricing, signage, and placement and the use of product shelf tags and accompanying UPC codes. Notifies supervisors/managers regarding guests' complaints and concerns.

This role will pay an hourly rate of $23.00 - $26.00.

Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2026.

The Pasadena Convention Center & Auditorium is a campus-style meetings and events complex in Pasadena, California, offering 130,000 sq. ft. of meeting space.

• Provide quality customer service and demonstrate knowledge of coffee and tea products.
• Assist in leading associates, ensuring smooth operation with the coffee department.
• Provide technical guidance and training to new team members.
• Keeps food and beverage shelves stocked with current products, including review of FIFO.
• Accurately processes POS transactions, inputting product costs; processes debit and credit cards, traveler's checks, coupons, and gift certificates. 
• Crafting quality beverages and maintaining a clean and comfortable environment for customers.
• Assist the department supervisor/manager with overall coordination of the coffee shop.

• 1-2 years of previous experience as a barista or lead bartista.
• High School Diploma or GED.
• Must be able to accurately add, subtract, divide, multiply, and perform other basic business math calculations and pass a basic math skills test.
• Must have a pleasant personality and adhere to the Uniform Standards policy.
• Understand detailed directions and communication effectively with others.
• Must be able to work in a fast-paced, high-volume environment.
• Ability to work closely with others.
• Must be able to work various shifts and hours to include holidays and weekends.
• This position requires the ability to operate a Micros POS system.
• Food Handler's Certification required.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.