Senior Manager of Business Intelligence

Position Summary

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

We are seeking a visionary and highly skilled Senior Manager of Business Intelligence (BI) to lead our data strategy and analytics initiatives within the Samsung Mobile eXperience (MX) division. This strategic role is pivotal in shaping our business performance through advanced data analysis, executive-level reporting, and the pioneering use of agentic AI. The ideal candidate will take ownership of the full data-to-insights lifecycle, transforming complex information into actionable strategies that drive competitive advantage and operational excellence.

Key Responsibilities

• Strategic Leadership & Analysis: Lead the comprehensive analysis of mobile product sales (smartphones and ecosystem products), market trends, and competitive landscapes. Go beyond reporting to deliver strategic recommendations that inform executive decision-making and long-term business planning.
• Cross-Functional Ownership: Drive collaboration with key cross-functional teams (Sales, Marketing, Finance, and Operations) to build and scale trusted, governed data products that are fully aligned with overarching business goals.
• Agentic AI & Advanced Analytics: Champion the development and integration of agentic AI applications to revolutionize data workflows, automate reporting, and unlock deeper consumer and competitor insights.
• Market & Competitive Intelligence: Own the analysis of internal and external business environments to proactively identify key issues, quantify risks and opportunities, and develop data-driven action plans to strengthen our market position.
• Executive Communication: Translate highly complex data and analytical models into clear, compelling narratives and actionable insights for senior leadership. Present findings and strategic recommendations to executive audiences.
• Process Innovation: Continuously evaluate and enhance internal capabilities, data infrastructure, and analytical processes to build a best-in-class business intelligence function.

Ideal Candidate

• A strategic, results-oriented leader with a proven track record of leveraging data, analytics, and AI to drive significant business impact.
• Possesses deep expertise in market analysis and competitive intelligence, capable of converting insights into high-impact corporate strategy.
• A mentor and innovator, passionate about building data literacy and fostering a culture of data-driven decision-making.

Skills and Qualifications

Minimum Qualifications

• Experience: 8+ years of progressive experience in business intelligence, data science, or a related analytical field. Direct experience in the telecommunications or consumer electronics industry is strongly preferred.
• Technical Skills: Mastery of SQL for complex database querying and data manipulation. Advanced proficiency in Excel and BI visualization platforms (e.g., Tableau, Power BI). Demonstrated experience with advanced analytical models and a strong understanding of agentic AI applications.
• Education: Bachelor’s degree in Business, Computer Science, Finance, Engineering, or a related quantitative field. A Master’s degree is highly preferred.
• Leadership & Communication: Exceptional ability to influence and communicate effectively across all levels of the organization, from technical teams to senior executives. Proven experience in leading projects and mentoring team members.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.