DevOps Engineer/Senior (Site Reliability Engineer)

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Role: DevOps Engineer/Senior (SRE)

Work Mode:Regular (Tue - Sat) / (Sun - Thur)

Location:Bangalore, Hybrid

About the role...

This SRE professional will have the opportunity to work for an AI-based Unicorn which is recognized as one of the fastest-growing companies on the Inc. 5000 list.This role will provide you opportunity to deploy, maintain and support the o9 Digital Brain Platformacross the world on AWS, AZURE, GCP &; Samsung Cloud utilizing state of the art CI/CD tools. This role will empower you to continuously challenge the status quo and implement the great ideas you may have to create value for o9 clients.

This role is highly technical and requires hands-on work for end to end infrastructure maintenance, focusing primarily on deployments, provisioning, upgrades, resizing, migrations, vulnerability fixes, security bug fixes, and patching at the infrastructure level. Also this role focuses on support as well acting as the front-line gateway for infrastructure operations. This involves resolving tickets within SLA/SLO using Zendesk, prioritizing ticket closure, and conducting weekly analysis of recurring issues to drive permanent fixes through automation and SOPs, thereby reducing overall ticket volume. This role expects customer-facing interaction and focuses on internal and onprem infrastructure support.

This team primarily handles automation, support and upgrades on weekends, specifically Saturdays or Sundays. The team operates in shifts covering either Tuesday to Saturday or Sunday to Thursday to support weekend upgrades. 

What you will do in this role:

• Deploy, maintain and support o9 digital Brain SaaS environments on all major clouds
• Monitor availability and maintain system in good health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, cost, and time-to-deploy, and time-to-upgrade
• Monitor, measure and optimize system performance
• Provide on-call support on rotation basis
• Ability and flexibility to work with teams globally, across the time zones

What you’ll have...

• Education: Bachelor’s degree in computer science, Software Engineering, Information Technology, Industrial Engineering, Engineering Management 
• Cloud (at least one) and Kubernetes administration certification
• Experience:5-9 years in a DevOps / SRE role, deploying and maintaining applications, performance tuning, conducting application upgrades, patches, and supporting continuous integration and deployment tooling
• 4+ years of experience deploying and maintaining applications in anyone of the clouds (AWS, AZURE, GCP)
• Experience withDockersor similar and experience withKubernetesor similar
• Skills: Ability to debug issues and solve problems
• Working knowledge withJenkins, Ansible, Terraform, ArgoCD
• experience with any one of the scripting language (Bash, shell, Powershell orPythonetc)
• Working knowledge ofLinuxandWindowsoperating systems
• Experience with customer-facing interactions and the ability to work independently with limited guidance
• You'll be working in the shifts:Regular (Tue - Sat) or (Sun - Thur); Hybrid
• • Primary Skill: strong in operating system concepts, Linux and troubleshooting. 
  • Secondary Skill: Automation and cloud (Hands on with k8, cloud & python)
• Characteristics: Passion to learn and adapt to new technology
• We really value team spirit: Transparency and frequent communication is key. At o9, this is not limited by hierarchy, distance, or function

What we’ll do for you:

• Flat organization: With a very strong entrepreneurial culture (and no corporate politics).
• Great people and unlimited fun at work.
• Possibility to really make a difference in a scale-up environment.
• Support network: Work with a team you can learn from every day.
• Diversity: We pride ourselves on our international working environment.
• DavOs Insight (Turning VUCA into value with Neuro-Symbolic AI):https://l1nk.dev/ngQoe
• Work-Life Balance:https://youtu.be/IHSZeUPATBA?feature=shared
• Feel part of A team:https://youtu.be/QbjtgaCyhes?feature=shared

How the process works...

• Respond with your interest to us.
• We’ll contact you either via video call or phone call - whatever you prefer, with the further schedule status.
• Online Assessment - Domain specific
• During the interview phase, you will meet with the technical panel for 60 minutes. We will contact you after the interview to let you know if we’d like to progress your application.
• There will be 2 rounds of technical discussion followed by a Managerial round.
• Round 1 will be Virtual, and Round 2 & 3 will be Face to Face
• We will let you know if you’re the successful candidate.

Good luck!

More about us… 

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!