C

Collectors

Authenticates, grades, and analyzes collectibles data

Director, Transportation & Logistics

Logistics & TransportationConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 10 years of transportation, logistics, or supply chain leadership, including leading teams and external partners in a global environment.
  • A proven record of negotiating and managing carrier contracts across parcel, express, and international lanes, with strong financial acumen and Finance partnership.
  • Experience implementing and using a transportation management system (TMS) and enterprise resource planning (ERP) or warehouse management system (WMS) systems as the senior business owner.
  • Working knowledge of customs, import/export, and trade compliance, including management of brokers and forwarders.
  • Experience designing standardized shipping processes at scale across multiple sites or regions.

Responsibilities

  • Own the global carrier strategy and portfolio across parcel, express, international, and freight; lead requests for proposals (RFPs) and negotiate rates, surcharges, service levels, liability, and claims terms.
  • Own the global transportation network and carrier strategy across parcel, express, international, freight, third-party logistics providers (3PLs), and specialty high-value logistics providers; optimize routing, mode selection, carrier mix, and capacity by lane and region.
  • Structure contract terms that protect high-value shipments and align commercial terms with Finance forecasts, budgets, and accruals.
  • Run carrier governance, including scorecards, business reviews, service-level agreement (SLA) enforcement, freight audit and payment, invoice accuracy, accessorial management, spend visibility, claims recovery, carrier redundancy, and contingency planning.
  • Own the transportation systems roadmap with Product and Technology, including transportation management system (TMS) selection, implementation, and adoption, plus carrier management tools and analytics for rate shopping, performance, cost, and exception insights.
  • Give leadership end-to-end shipment visibility through integrated inventory management system (IMS), warehouse management system (WMS), enterprise resource planning (ERP), and carrier data.
  • Build global shipment visibility and exception-management capabilities, with real-time monitoring, clear escalation paths, and analytics across cost, service, claims, customs, and shipment exceptions.
  • Design and standardize the global process for all inter-company shipments and all inbound customer shipments.
  • Own the shipping insurance program, including coverage structure, carrier liability versus third-party coverage, claims recovery, and policy governance with Finance, Risk, and Legal.
  • Define the high-value transport process, including eligibility thresholds, service levels, packaging, handling, tracking, chain-of-custody, and signature requirements.
  • Partner with Engineering on shipping solutions, including packaging and container design, and use damage, loss, and claims data to drive improvements.
  • Provide leadership oversight of customs and global trade compliance across North America, the European Union (EU), and Asia-Pacific (APAC), including customs brokers and forwarders, classification, valuation, duties, and documentation.
  • Build and develop a regional logistics team with clear key performance indicators (KPIs) for on-time delivery, cost per shipment, damage and loss rate, and claims recovery, and establish succession.

Desired Qualifications

  • Experience shipping high-value or irreplaceable goods (collectibles, luxury goods, jewelry, or art), including insurance programs and claims.
  • Experience with ProShip or similar multi-carrier shipping software, and with Engineering on packaging or shipping solution design.
  • Experience supporting rapid international expansion across the European Union (EU) and Asia-Pacific (APAC).
  • Licensed Customs Broker, Certified Customs Specialist, or CTL/CTP credential.
  • Master's degree.

About the Company

Collectors

Authenticates, grades, and analyzes collectibles data

Collectors specializes in authenticating and grading valuable collectibles such as coins, sports cards, and memorabilia. Its grading service assesses condition and authenticity to determine market value, using computer vision and machine learning to automate and improve precision and speed. Revenue comes from service fees for grading and authentication, plus a subscription for access to a data platform with collectible price analytics. The company differentiates itself through its combination of automated, tech-driven grading and a growing data analytics offering, serving individuals, dealers, and investors. Its goal is to provide reliable authentication and accurate valuations to help customers buy, sell, and invest in tangible collectibles with confidence.

Company size
501-1,000
Company stage
IPO
Headquarters
Santa Ana, CA
Founded
1986

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