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S:US

Provides services for homelessness, mental health

Case Manager

Case Management & AdvocacyPosted on Nov 10
Full-timeNew York, NY, USA$50k - $55.7k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in psychology, social work, sociology, or a related field is required.
  • At least 2 years of case management experience with a social service agency or serving mental health and/or substance-using populations is required.
  • Knowledge of substance use, mental illness, treatment options, and the needs of individuals integrating back into the community is required.
  • Strong written, verbal, and computational skills are required to present and document records in accordance with program standards.

Responsibilities

  • Engage recipients during inpatient detoxification or rehabilitation, participate in discharge planning, and assess community-transition supports needed to stabilize them.
  • Provide individual and group support sessions focused on relapse prevention, independent community living, and mental and emotional health, including support with addiction and substance use, family and social relationships, stress and symptom management, activities of daily living, medication management, and housing readiness.
  • Work with recipients and housing providers to resolve clinical issues that affect recipients’ ability to obtain, manage, and retain supportive housing.
  • Assist recipients with applying for and navigating SSI/SSD, Medicaid, and other necessary benefit services.
  • Build relationships with and advocate to community providers so recipients are connected with appropriate services during their transition and can secure community housing.
  • Provide community navigation, including accompanying recipients to their first behavioral health and medical appointments, travel training, reengagement in community care, and referrals; identify and address barriers to obtaining and maintaining services.
  • Establish collaborative working relationships with inpatient treatment teams and other partners to plan appropriate recipient discharges.
  • Provide intensive emotional and practical support as recipients transition back into their communities.
  • Provide out-of-hours crisis intervention to recipients and their support networks, including respite referrals and other diversion and stabilization services.
  • Assess housing supports and assistance and place homeless recipients; this may include completing HRA 2010e, applying for housing, preparing for interviews, following up with housing providers, assisting with move-in and obtaining housing supplies, and helping recipients learn their neighborhood.
  • Attend and participate in team meetings and supervisory sessions.
  • Develop short-term person-centered treatment plans to help recipients achieve recovery-related and other goals.
  • Monitor and record recipients’ progress toward treatment goals.
  • Assist and instruct individuals in personal hygiene, grooming, laundry, nutrition and meal preparation, budgeting, and other daily living and socialization skills needed to live, work, and socialize successfully in their chosen community environments and maintain a safe living environment.
  • Complete required in-service training and staff development.
  • Perform other related duties as assigned.

Desired Qualifications

  • A master's degree is preferred.
  • New York State CASAC is preferred.
  • Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients and their families is preferred.
  • Knowledge of risk-identification techniques, including crisis management techniques, is preferred.

About the Company

S:US

Provides services for homelessness, mental health

S:US provides services and advocacy for underserved New Yorkers who face homelessness, developmental disabilities, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. It delivers direct, tailored supports in NYC and Long Island through housing assistance, health and behavioral services, case management, and community programs to help people achieve stability. The organization combines long-term advocacy with a broad set of programs across housing, health, crisis intervention, and justice issues, supported by decades of experience and about 1,800 staff. Its goal is to empower people to lead lives of purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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