Tennessee Oncology

Community-based cancer care with clinical research

Medical Assistant - Float

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeNashville, TN, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Six months of experience in a health-care related field or CMA/CCMA certification is required.
A current TO-approved BLS provider card is required within three months of hire.
Knowledge of organizational policies, procedures, and systems is required.
Knowledge of OSHA requirements for safe handling of blood and body fluids is required.
Computer application skills are required.
Verbal and written communication skills are required.
Skill in gathering and reporting information is required.
Venipuncture skill is required.
Customer service skills, including answering phones and greeting patients, are required.
Ability to work effectively with staff and internal and external sponsors and agencies is required.
Ability to multitask in a fast-paced environment is essential.

Responsibilities

Measure patient height, weight, and vital signs; screen for and document pain, distress, and clinical depression scores.
Complete the patient rooming process, including escorting patients to exam rooms.
Review medication lists and preferred pharmacy information with patients, and enter or update the information in the electronic medical record at each encounter.
Review patient allergies and update them in the electronic medical record at each encounter.
Review health histories and other assigned historical information with patients since their last visit, and update the electronic medical record at each encounter.
Complete assigned and required screening questionnaires and record the data in the electronic medical record.
Prepare patients for examination or treatment and turn over rooms and chairs to support efficient workflow.
Review prescription and refill needs at each encounter; manage prescription refill extension requests according to organizational policy and procedures; and call in prescriptions or refills as directed by a provider or under LPN/RN supervision.
Call patients with lab results and appropriate instructions as directed by a provider and under LPN/RN supervision.
Assist with telephone triage by screening incoming calls and voicemails and returning calls under provider direction and LPN/RN supervision, following approved protocols, decision trees, and algorithms.
Assist with provider-performed procedures and examinations, including acting as a chaperone for procedures such as bone marrow and skin biopsies.
Assist in treatment rooms with vital signs, comfort rounds, and chair assignments.
Assist with nursing evaluations under LPN/RN supervision.
Prepare and administer approved intradermal, subcutaneous, intramuscular, and oral medications as ordered by providers and according to practice standards and policies.
Access drug cabinets and assist with daily, weekly, and monthly activities under LPN/RN supervision.
Access and flush implanted ports after competency validation and under LPN/RN supervision.
Collect laboratory specimens.
Perform simple dressing changes under LPN/RN supervision.
Assist with patient education as outlined or approved by a provider or under LPN/RN supervision.
Remove flushed peripheral intravenous catheters after competency validation and under LPN/RN supervision.
Verify appointment accuracy or collaborate with front office staff to schedule appointments and arrange referrals as directed by a provider or under LPN/RN supervision.
Assist patients with forms, including FMLA, disability, and prior approval forms, according to organizational policies.
Assist with insurance pre-authorizations for scheduled visits, referrals, and medications.
Stock exam rooms and infusion rooms to meet daily needs.
Prepare and maintain clinic supplies and equipment.
Inform the direct supervisor of clinic needs and concerns related to the work environment.
Participate on committees when requested.
Attend all mandatory in-services and meetings.
Complete all required or assigned training, continuing education, and competency validations on time.
Adhere to organizational policies, procedures, and standards.
Perform additional duties as assigned by management.

Desired Qualifications

Graduation from a Medical Assistant Training Program and current Medical Assistant certification are strongly preferred.

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

A nonexempt position providing patients with safe, quality care throughout their treatment and disease process under the direction of the MD or NP/PA (provider) and or oversight of a direct supervisor (LPN and or RN).

ESSENTIAL FUNCTIONS:

Measures patient height / weight and vital signs. Screens for and documents pain, distress, clinical depression scores.
Completes “rooming” process including escorting patient to exam room
Reviews medication lists and preferred pharmacy information with patient and enters/ updates in Electronic Medical Record (EMR) at each encounter
Reviews patient allergies and updates in EMR at each encounter
Reviews health histories and other assigned historical information with patients since last visit and updates in EMR at each encounter.
Completes all assigned /required screening questionnaires and records data in EMR
Prepares patients for examination and or treatment assuring rooms/chairs are turned over in a manner that promotes efficient work flow
Reviews need for prescriptions /refills at each encounter. Manages prescription refill extension requests per Tennessee Oncology (TO) policy, procedure, standards. Calls in prescriptions/ refills according to TO policies, at the direction of the provider or under the supervision of an LPN/RN,
Calls patients with lab results and any appropriate instructions, at the direction of the provider and under the supervision of an LPN/RN
Assists with telephone triage by screening incoming calls /voicemails, returns phone calls at the direction of the provider and under the supervision of an LPN/RN adhering to authorized/approved protocols/decision making trees/algorithms
Assists with provider performed procedures/exams/acts as a chaperone (i.e. bone marrow biopsies, skin biopsies, etc.)
Assists in the treatment rooms with vital signs, comfort rounds, assigning chairs, etc.
Assists with nursing evaluations under the supervision of an LPN/RN
Prepares and administers approved ID, SQ, IM and or PO medications as ordered by providers and according to TO practice standards and or policies.
Accesses drug cabinets and assists with completion of daily/weekly/monthly activities under the supervision of an LPN/RN
Accesses and flushes implanted ports, after competency validation, under the supervision of an LPN/RN
Collects laboratory specimens
Performs simple dressing changes under the supervision of an LPN/RN
Assists with patient education as outlined /approved by the provider or under the supervision of an LPN/RN
Removes flushed peripheral IV catheters, after competency validation, under the supervision of an LPN/RN
Verifies accuracy of or works collaboratively with front office staff to schedule appointments and or arrange referrals at the direction of a provider or under the supervision of an LPN/RN
Assists with completing forms for patients (i.e. FMLA, Disability, Prior Approval, etc) according to TO policies.
Assists with insurance pre-authorizations for scheduled visits, referrals and or medications
Stocks exam rooms and/or infusion room to meet daily needs.
Prepares and maintains supplies and equipment for clinic
Informs direct supervisor of clinic needs and concerns related to the work environment.
Participates on committees as it is requested of him/her.
Attends all mandatory in services and meetings.
Completes all required/assigned training, continuing education. Competency validations on time
Adheres to TO policies, procedures, standards.
Perform additional duties as assigned by management.

KNOWLEDGE, SKILLS & ABILITIES:

Proven ability to multi-task in fast paced environment is essential.
Knowledge of organization policies, procedures systems.
Knowledge of OSHA requirements for safe handling of blood and body fluids.
Skill in computer applications.
Skill in verbal and written communication.
Skill in gathering and reporting information.
Skill in venipuncture.
Skill in customer service, i.e. answering phone, greeting patients.
Ability to work effectively with staff, and other internal and external sponsor and agencies.
Demonstrates a positive, respectful, empathetic attitude at all times.

EDUCATION AND EXPERIENCE:

High School Diploma or equivalent
Graduate of Medical Assistant Training Program and Current Medical Assistant Certification strongly preferred
6 months experience in a health-care related field or CMA/CCMA certification
Current TO approved BLS provider card required within 3 months of hire

About the Company

Tennessee Oncology

Community-based cancer care with clinical research

Tennessee Oncology runs a large network of community-based cancer care with a strong clinical-trial program. It delivers cancer treatment at local clinics, including on-site chemotherapy, and uses molecular diagnostics to tailor therapies to each patient’s cancer. The organization supports patients with its in-house Park Pharmacy, which stocks oncology and hematology medications and handles insurance, prior authorizations, co-pays, and 24/7 pharmacist access. It differentiates itself by combining extensive community-based care with a sizable research network and a partnership with OneOncology, enabling broad access to trials and advanced care at convenient locations. The goal is to provide high-quality cancer care and access to clinical research close to patients’ homes.

Company size: 501-1,000
Company stage: Debt Financing
Total funding: $98.3M
Headquarters: Nashville, TN
Founded: 1976

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