Customer Lifecycle Program Manager
About the job
- Experience leading programs or business development initiatives across multiple European countries.
- Strong understanding of the IT channel, distribution, partner ecosystems, and vendor programs.
- Knowledge of customer lifecycle strategies, including onboarding, adoption, renewal, and retention.
- Proven ability to influence stakeholders and drive results without direct authority.
- Strong commercial, analytical, and return-on-investment reporting skills.
- Ability to create enablement and training programs.
- Ability to work effectively in a matrixed, multinational environment.
- Willingness to travel across Europe.
- Experience within a distributor, vendor, or reseller organization.
- Drive Customer Lifecycle program adoption across European countries.
- Enable and support country teams through training, tools, and best practices.
- Develop and maintain lifecycle messaging, sales plays, and enablement materials.
- Partner with local teams to identify, recruit, and onboard partners into vendor programs.
- Track partner sign-up and activation targets and remove adoption barriers.
- Build strong relationships with country teams, partners, and vendor stakeholders.
- Define and monitor return-on-investment metrics, program performance, and business outcomes.
- Present results, insights, and recommendations to vendors and senior leadership.
- Ensure Customer Lifecycle initiatives are embedded into local sales and marketing plans.
- Knowledge of Customer Lifecycle vendor programs.
- Additional European language skills.
- Experience with reporting and analytics tools.
About the company
TD SYNNEX connects tech vendors with a global network of resellers, system integrators, and service providers. It distributes hardware, software, and services and also offers cloud solutions and IT orchestration to support digital transformation. The company operates in over 100 countries and serves more than 150,000 customers, acting as a one-stop shop that combines a broad catalog with value-added services like logistics, marketing support, and technical assistance. Unlike peers that focus on a narrower segment, TD SYNNEX differentiates itself through its global scale, comprehensive portfolio, and end-to-end services that simplify technology purchases and implementations. The goal is to help customers navigate the evolving IT market and achieve their business objectives by providing integrated solutions and support across the technology ecosystem.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Clearwater, Florida
Founded
1980
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Simplify's Take
What believers are saying
- Q3 2026 revenue hit $21.6 billion, up 37.7%, with record gross billings.
- Hyve billings surged 117% to $7 billion, driven by AI infrastructure demand.
- TD SYNNEX added CyberFOX in September 2026, expanding North American security distribution.
What critics are saying
- Hyve margins fell to 3.61% in Q3 2026 from 5.04%, pressuring returns.
- Q3 2026 free cash flow burned roughly $1 billion from inventory and customer ramps.
- Avnet sued TD SYNNEX in June 2026 over at least $27 million in tax benefits.
What makes TD Synnex unique
- Hyve now serves five U.S. hyperscalers, including AWS, Microsoft Azure, and Google Cloud.
- TD SYNNEX reached 200,000 products and 150,000 customers across more than 100 countries.
- PartnerFirst and Digital Bridge customers spent nearly twice as much in 2026.
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Company News
CyberFOX signs distribution agreement with TD SYNNEX for its full security portfolio. Agreement brings CyberFOX AutoElevate, Password Manager, DNS Filtering, and Timus SASE to TD SYNNEX customers. September 29, 2026 09:00 ET | Source: CyberFOX TAMPA, Fla. and CLEARWATER, Fla., Sept. 29, 2026 (GLOBE NEWSWIRE) - CyberFOX(R), a global cybersecurity software provider helping lean IT teams and mid-size enterprises control access, protect credentials, and secure connectivity, today announced a new distribution agreement with TD SYNNEX, a leading global distributor and solutions aggregator for the IT ecosystem. Under the agreement, TD SYNNEX will distribute the full CyberFOX portfolio to its North American partner network. The portfolio includes CyberFOX AutoElevate for privileged access management, CyberFOX Password Manager, CyberFOX DNS Filtering, an AI-powered web protection solution, and Timus SASE, a CyberFOX Platform. The agreement gives TD SYNNEX customers a single source for the security controls their customers ask about most often: stopping standing administrative privileges on end-user workstations, locking down credential reuse, filtering web traffic before it reaches a browser, and replacing aging VPNs with Zero Trust Network Access. CyberFOX has built its products for the internal IT teams running security at small and mid-sized organizations, including the mid-market and bootstrapped businesses in industries such as automotive, manufacturing, state and local government and education (SLED), construction, and financial services that are working to keep pace with today's security requirements without enterprise budgets or staffing. "Internal IT teams are doing more security work than ever, and they need vendors that build for how they actually operate," said Os Haque, VP Global Channels of CyberFOX. "TD SYNNEX gives us reach into the reseller community serving mid-market and small businesses across industries like automotive, manufacturing, SLED, construction, and financial services, and a distribution engine that gets our products into those customers' hands faster. With Timus SASE in the portfolio, that's privileged access, credentials, web filtering, and secure network access from one vendor, and all of it is something an internal IT team can stand up on its own, without adding headcount or a consulting bill." CyberFOX products work together so an IT team can run a layered security strategy without bolting together unrelated tools. AutoElevate removes local admin rights and elevates only the applications IT approves. Password Manager handles shared and personal credentials with role-based access tied to the organization's role structure. DNS Filtering blocks malicious and policy-violating domains at the resolver, with AI-driven categorization to keep up with newly registered threat infrastructure. Timus SASE adds always-on Zero Trust Network Access and a secure web gateway. "Identity is where most of today's incidents start, and our customers are looking for vendors who can help them get ahead of that risk for their customers," said Cheryl Day, Senior Vice President, New Vendor Acquisition and Global Solutions at TD SYNNEX. "Adding CyberFOX to our cybersecurity portfolio gives our reseller community a purpose-built set of identity and secure access controls they can pair with the rest of the security stack we already deliver." CyberFOX products are available to TD SYNNEX partners now. To learn more about CyberFOX, visit www.cyberfox.com. TD SYNNEX partners can contact their TD SYNNEX representative or visit www.tdsynnex.com to add CyberFOX to their portfolio. About CyberFOX CyberFOX(R) is the leading global cybersecurity software provider that delivers practical, proactive security for IT teams at small and mid-sized organizations. Its product portfolio closes the security gaps these teams face every day: CyberFOX AutoElevate for privileged access management, CyberFOX Password Manager to eliminate weak or reused passwords, CyberFOX DNS Filtering, an AI-powered web protection solution, and CyberFOX SASE/ZTNA to replace outdated VPNs with Zero Trust Network Access. Each product deploys in hours, runs with minimal upkeep, and is priced for real-world budgets, giving under-resourced IT teams enterprise-level security without enterprise complexity, consulting fees, or months-long rollouts. To learn more, visit www.cyberfox.com. About TD SYNNEX TD SYNNEX (NYSE: SNX) is a leading global distributor, solutions aggregator, and original design and contract manufacturer that plays a central role in connecting the technology ecosystem. GovCloud Network support more than 150,000 customers across over 100 countries with a comprehensive edge-to-cloud portfolio spanning cybersecurity, analytics, artificial intelligence, mobility, and Everything-as-a-Service. GovCloud Network is a Fortune 100 company that helps partners maximize the value of technology investments and achieve measurable business outcomes through its global reach, expertise and enablement capabilities. Headquartered in Clearwater, Florida, and Fremont, California, the Company's distribution business brings together a broad portfolio of IT hardware, software and systems, providing access to products across the global IT ecosystem. The Company's Hyve Solutions business partners with technology companies to design, manufacture, and deliver traditional and accelerated compute, cloud, and connected infrastructure. For more information, visit www.TDSYNNEX.com, follow its newsroom or follow GovCloud Network on LinkedIn, Facebook and Instagram. Safe Harbor Statement Statements in this news release that are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 involve known and unknown risks and uncertainties which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release. Media Contact: Holly Hagerman Connect Marketing [email protected] 801.373.7888
TD Synnex posts record Q3 revenue of $21.6 billion as Hyve more than doubles. Mary Meisenzahl | Sep 28, 2026 TD Synnex Corp. reported record revenue of $21.6 billion for its fiscal Q3 ended Aug. 31. That was a 37.7% increase in revenue year over year and above the high end of its own outlook. Non-GAAP gross billings reached $31.8 billion, up 40% year over year. The results continued a streak of record quarters for the IT distributor, which has now reported record billings in each of the last several quarters as artificial intelligence (AI) infrastructure spending has accelerated across its customer base. "We delivered another record quarter with Distribution and Hyve both performing above our expectations and growing above market," CEO Patrick Zammit said in a written statement. Mary Meisenzahl | Jun 29, 2026 TD Synnex's Hyve continues growing. Hyve, TD Synnex's custom data center design and manufacturing segment, was once again the standout of the quarter. It recorded $7 billion in gross billings, a 117% increase over the year-ago period. That followed another 117% increase in Q2, to $5.5 billion as it ramped programs with existing hyperscale customers. In Q3, manufacturing within Hyve grew more than 130% and represented about two-thirds of the segment's total billings. Supply chain services grew over 90%, driven by component demand tied to customer infrastructure deployments. Hyve now has programs with each of the five largest U.S. hyperscalers, including Amazon Web Services (AWS), Microsoft Azure and Google Cloud, and is actively ramping programs with new customers that are expected to begin shipping in Q4. "Customers are engaging Hyve earlier in the development process, creating additional opportunities to expand our relationship with our current customer base and potential new customers," Zammit told investors. TD Synnex is also investing in next-generation Hyve capabilities. Design work is underway on advanced liquid-cooled networking racks expected to enter production in the first half of fiscal 2027. The company also announced a deal with Mach3 Systems to support an Nvidia AI factory, which Zammit described as one of the largest enterprise AI factory infrastructure deployments expected to be delivered through the channel. Distribution grows 27% with broad-based strength. TD Synnex's Distribution segment, which sells IT hardware and software to resellers and solution providers across more than 100 countries, reported gross billings of $24.8 billion in Q3. That was a 27% increase year over year, with double-digit growth across every geographic region. Advanced Solutions, which covers complex data center technologies including cloud, security, networking and software, grew 37%. Endpoint Solutions grew 16%, driven by strength in PCs despite a modest unit decline, as higher average selling prices and a shift toward mid- and higher-range AI PCs offset the volume drop. AI PCs now account for close to 50% of TD Synnex's personal computing revenue, Zammit said on the call. Networking grew 19%, driven by demand for Wi-Fi 7 equipment and switches designed to support AI workloads. TD Synnex Q4 outlook. For Q4, TD Synnex projected revenue of $21.8 billion to $22.6 billion. Non-GAAP gross billings are expected to reach approximately $31.9 billion, up about 31% year over year. The company returned $139 million to shareholders in Q3 through $100 million in buybacks and $38 million in dividends, and declared a Q4 dividend of $0.48 per share, up 9% year over year. "We expect each of our major programs to generate attractive returns, although some will not reach their full potential until the back half of fiscal 2027," chief financial officer David Jordan told investors.
Essendant sells off brands as ORS Nasco makes acquisitions. Kevin Williams | Sep 25, 2026 3.5 minutes The distributor's sale of its Boardwalk, Gen and Windsoft brands comes alongside WARN notices and an ongoing legal dispute with TD Synnex, raising new questions about Essendant's future. Essendant has sold its Boardwalk, Gen, and Windsoft private-label janitorial and facility supply brands to ORS Nasco, the latest move in the Deerfield, Illinois-based distributor's ongoing retreat from the office products and facilities supplies market. The divestiture comes as Essendant faces a lawsuit from TD Synnex, which alleges the former stopped making payments owed under an earlier legal settlement. In addition, Essendant has filed WARN Act notices in several states announcing layoffs that could, according to the company, be a precursor to a complete closure. Selling off the brands appears to be part of the unwind. Why ORS Nasco is acquiring Essendant's brands. Kevin Short, CEO of ORS Nasco, shared his enthusiasm for the purchase. "Boardwalk, GEN, and Windsoft are established and trusted," he wrote in an announcement on LinkedIn. "We're super excited to add them to our assortment and give our distributor customers an even more complete one stop shop." Essendant hasn't made any public comments and did not return a message from Digital Commerce 360 seeking comment. Essendant had been retreating from office products distribution, which was its mainstay for many years. The pullback was announced as something that would help the company focus on building up its digital commerce portfolio. However, as Digital Commerce 360 previously reported, Essendant expanded its Connected Commerce program. That program integrated its national fulfillment network and digital infrastructure. Its goal was to help brands and resellers manage product data, inventory visibility and pricing across multiple channels. That framing dates back to the strategy's original rollout. More recently, however, Essendant's public filings and WARN Act notices point less to a digital pivot and more to a company managing a potential liquidity crisis, with layoffs and asset sales now overshadowing the original growth narrative. What Essendant selling off brands means for distribution more broadly. Joel Goldstein, president of Mr. Checkout Distributors, has spent a long time inside distribution and watched distributors sell off pieces of themselves before. Mr. Checkout Distributors runs a national network of independent distributors. "When a distributor sells its private label brands, it's selling the most profitable and most portable thing it owns," Goldstein said. He noted that private label is where a distributor's margin lives. That's "because there's no manufacturer brand in the middle taking a cut, and the brands can change hands without the trucks or the warehouses coming along," he stated. "A company already leaving a category doesn't need those brands, and a buyer still serving that category will pay for them." Goldstein added that he reads this deal as a company finishing an exit and turning the last valuable pieces of that business into cash, not a company changing direction. Litigation concerns at Essendant. The ongoing litigation that Essendant faces also changes the calculus, according to Goldstein. "Litigation changes the order in which a distributor sells things and how hard it can negotiate," he noted Moreover, he said a distributor with a payment dispute hanging over it has an incentivize to sell whatever closes quickly and cleanly. "And brands with their own trademarks and inventory fit that far better than customer relationships or a warehouse lease," Goldstein said. He also observed that it shrinks the buyer pool, as the buyers who show up know the seller has a clock ticking. "And that shows up in the price," he stated. "The thing to watch is what's left behind, because once the brands and the office products are gone, the remaining business has to stand on its own, and that's usually when the harder restructuring conversations start."
TD SYNNEX reported $21.56 billion in revenue for the quarter ended August 2026, a 37.8% year-over-year increase. The figure exceeded the Zacks Consensus Estimate of $18.78 billion by 14.81%. Earnings per share reached $5.68, up from $3.58 a year earlier and surpassing the consensus estimate of $4.64 by 22.41%. Non-GAAP gross billings totalled $31.83 billion, beating the average analyst estimate of $28.24 billion. Americas distribution revenue came in at $10.32 billion, whilst Europe distribution generated $6.37 billion. Hyve Solutions contributed $3.8 billion to overall revenue. Shares of TD SYNNEX gained 12.8% over the past month, outperforming the S&P 500's 1.3% increase.
TD SYNNEX reported strong Q3 CY2026 results, with revenue of $21.56 billion, up 37.7% year-on-year and exceeding analyst expectations of $19 billion by 13.5%. The IT distribution giant's adjusted earnings per share of $5.68 beat consensus estimates by 20.8%. The company provided optimistic guidance for Q4 CY2026, projecting revenue of $22.2 billion at the midpoint, significantly above analyst estimates of $19.57 billion. Adjusted EPS guidance of $5.90 also surpassed expectations. CEO Patrick Zammit attributed the performance to enterprise AI adoption and data centre modernisation, noting these trends expand opportunities across the company's distribution and Hyve segments. Despite the strong results, TD SYNNEX shares fell 3.2% to $278.54 following the announcement, suggesting investors had expected even better performance.