Full-Time

Software Engineering Manager

Customer Applications

Posted on 5/12/2026

SquareTrade

SquareTrade

501-1,000 employees

Extended warranties for electronics and appliances.

Compensation Overview

$160k - $190k/yr

No H1B Sponsorship

Dallas, TX, USA

Hybrid

Hybrid role; regular on-site presence at Dallas office and team gatherings.

Category
Engineering Management (1)
Required Skills
Python
Apache Kafka
Java
Postgres
Microservices
AngularJS
Spring
Requirements
  • Bachelor's Degree in Computer Science or related field
  • 8 or more years of engineering experience
  • 2 or more years of management experience with full time software engineers
  • Strong proficiency in Python, Java, Spring Boot, Kafka and microservices framework
  • A good understanding of web technologies, such as Angular, SSO, Auth0, event tracking and monitoring tools
  • Experience with relational databases, such as PostgreSQL
  • Comfortable working in a pair-programming (XP) environment
  • Hands-on experience with Test-Driven Development (TDD) and writing high-quality, testable code
  • Hands on experience coaching and mentoring software engineers
Responsibilities
  • Leads the effort of shaping the architecture and design of the product
  • Collaborates on strategy across product portfolios in partnership with product managers, other peers and key stakeholders
  • Leads and participates in daily site, cross-site, and product team standups
  • Leads and participates in retrospectives, demonstrating and encouraging each participant to provide feedback with empathy
  • Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices and advocates for a strong culture through personal behavior and coaching of all lab roles.
  • Leads and participates in knowledge sharing and contributes to the overall growth of the collective knowledge of the SquareTrade/Allstate engineering community
  • Serves as the anchor of the team and practices technical leadership; helping guide the team in choosing the right technology, solving technical problems, and resolving any technical conflicts within the team
  • Coaches the team and leads daily practices of using paired programming and test-driven development in writing software and building products
  • Acts as a player coach in leading by example in day to day execution of the build out of technical product capabilities
  • Leads and participates in inceptions and iteration planning meetings, infusing backlogs with technical input working in close partnership with the product manager
Desired Qualifications
  • Exposure to Generative AI technologies and use cases
  • Familiarity with cloud and hybrid environments, including Azure, AWS, and on-prem systems
  • Knowledge of CI/CD pipelines and DevOps practices
  • Experience using GitHub for version control and collaboration
  • Experience in the warranty, insurance, fintech, or e-commerce domains

SquareTrade provides protection plans and extended warranties for consumer electronics and home appliances. It sells protection plans to individuals, backed by the Allstate family, covering items such as televisions, video game systems, dishwashers, refrigerators, washers, and dryers. The plans cover repair costs and come with 24/7 customer service, hassle-free online claims, and free shipping for repairs, aiming for a seamless experience. Unlike some competitors, SquareTrade leverages its Allstate backing and strong customer service ratings to offer trusted coverage and convenient claims processing. The company’s goal is to give customers peace of mind by protecting valuable devices with reliable, easy-to-use protection plans.

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$1.6B

Headquarters

San Francisco, California

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Generative AI hiring signals product innovation to streamline claims processing and reduce operational costs.
  • Global leadership structure under Karl enables cross-continental expansion and international market penetration.
  • Allstate's P&C customer base provides captive distribution channel for bundled protection plan upselling.

What critics are saying

  • Asurion captures 40% more retail partnerships, driving SquareTrade revenue down 15–20% by Q3 2026.
  • California DFS investigation into 25% claims denial rates triggers $50M fine, destroying consumer trust.
  • Amazon and Walmart eliminate SquareTrade distribution at 20 major chains, slashing 35% of sales pipeline.

What makes SquareTrade unique

  • Allstate backing provides capital, distribution scale, and insurance expertise unmatched by standalone competitors.
  • 24/7 customer service with hassle-free online claims and free shipping differentiates from fragmented warranty market.
  • Tens of thousands of 5-star reviews across Amazon, Apple, Google establish trusted brand reputation.

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Your Connections

People at SquareTrade who can refer or advise you

Benefits

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Nationwide Marketing Group
Mar 13th, 2026
Nationwide Marketing Group Partners with Allstate Protection Plans as a Preferred Product Protection Provider for Appliances, Electronics and Furniture

Nationwide Marketing Group partners with Allstate Protection Plans as a preferred product protection provider for appliances, electronics and furniture. March 13, 2026. Nationwide Marketing Group (NMG) is excited to announce the launch of its partnership with Allstate Protection Plans, following the program's successful introduction to members in late 2025. Through this collaboration, NMG members can now offer industry leading protection for appliances, consumer electronics and furniture, backed by one of the most trusted names in the protection space. The partnership also highlights Nationwide Marketing Group's continued mission to provide retailers with powerful, market-leading solutions that drive revenue and improve customer satisfaction. Founded in 1931, Allstate has been protecting its customers for over 90 years and has established itself as one of the most recognizable American brands. Today, more than 160 million customers worldwide rely on Allstate Protection Plans to protect the products they use every day - reflecting its award-winning customer service. With innovation and a customer-first philosophy, Allstate continues to set the benchmark for the protection industry across a wide range of product categories. "The plans deliver robust coverage, an industry-leading service guarantee, and the assurance of partnering with a brand backed by decades of consumer trust," said Matt LeMay, senior director of insurance services for NMG. "With these benefits in mind, over 90 NMG members have made the switch to Allstate Protection Plans since the official launch in August 2025." Allstate Protection Plans will be onsite at the March 2026 PrimeTime expo in Fort Lauderdale, Florida, where members can connect with the team, explore program offerings and learn best practices for selling protection plans in store.

Allstate Protection Plans
Aug 22nd, 2025
Allstate Protection Plans Wins 2025 TWICE VIP Award for Service: Extended Warranty

Allstate Protection Plans is a proud 2025 TWICE VIP Award winner!

PR Newswire
Feb 12th, 2025
Brains Vs. Brawn: Allstate Protection Plans Put The Samsung Galaxy S25 Ultra To The Test

Despite claims of withstanding falls from over seven feet, the S25 Ultra didn't survive the Allstate Protection Plans Drop Tests unscathed.BRISBANE, Calif., Feb. 12, 2025 /PRNewswire/ -- The new Galaxy S25 Ultra is the "slimmest, lightest, and most durable Galaxy Ultra device ever," according to Samsung. It also features Galaxy AI, Samsung's most advanced artificial intelligence yet. Allstate Protection Plans put the flagship smartphone to the test in its latest Breakability Drop Test, evaluating both its redesigned hardware and enhanced AI capabilities.The S25 Ultra features a sleek titanium frame, Corning Gorilla Glass Armor 2 display, and new AI-powered tools, including photo editing, improved Circle to Search, and personalized daily summaries powered by Google Gemini. While these innovations are impressive, Allstate Protection Plans wanted to see if the S25 Ultra's advanced design and technology could help protect it from the unexpected.When Breakability Meets IntelligenceIn its signature Breakability Drop Test, Allstate Protection Plans examined the Galaxy S25 Ultra's durability by dropping it on its front, side and back from six feet. You can watch the full test here.Despite Corning's claims that its Gorilla Glass Armor 2 can withstand drops from up to 7.2 feet onto concrete, Allstate Protection Plans' test results told a different story:Front-Down Drop : After being dropped front-down once from six feet onto concrete, the Galaxy S25 Ultra's screen malfunctioned rendering the device unusable

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Oct 14th, 2024
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US warranty company Allstate Protection Plans has acquired smart device lifecycle company Kingfisher-mx for an undisclosed amount.

Allstate Protection Plans
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SquareTrade, Inc. has complied a list of six handyman apps that can help you with everything from getting contractor quotes to assembling furniture.