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ARS

Residential HVAC, plumbing repair and installation

HVAC Service Manager

Facilities OperationsConfirmed live in the last 24 hours
Full-timeDenver, CO, USAIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED) is required, with 6–8 years of experience in a service-industry company; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
  • HVAC industry experience or knowledge is required.
  • Management experience and a track record of success are required.
  • A valid driver’s license is required.
  • Strong leadership, communication, computer, and mathematical skills are required.
  • The ability to pass a criminal background check, drug screen, and motor vehicle record check is required.

Responsibilities

  • Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching.
  • Oversee daily operations to ensure safe, efficient, and high-quality service delivery.
  • Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits.
  • Resolve customer issues and ensure high customer satisfaction.
  • Coordinate with dispatch to optimize technician selection and scheduling.
  • Conduct job site inspections and monitor workmanship standards.
  • Track departmental operations, inventory, tools, vehicles, and maintenance.
  • Ensure compliance with safety regulations, company policies, and local codes.
  • Provide ongoing on-the-job training and development for technicians.
  • Lead weekly technician meetings and monitor key performance indicators.

About the Company

ARS

Residential HVAC, plumbing repair and installation

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Memphis, TN
Founded
1975

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