speakit

Digital dictation and speech recognition solutions

German Customer Support Financial Recovery Agent

Customer SupportConfirmed live in the last 24 hours

Full-timeRemote in GreeceNo salary listed

About the Job

Requirements

Fluency in German is required.
A good command of English is a plus.
Computer knowledge is required.
Experience in customer service or customer-facing roles is an asset.
Experience in a banking environment is an asset.

Responsibilities

Support customers via phone, chat, and email.
Track and follow cases to ensure they are closed efficiently and on time.
Maintain high customer satisfaction.
Provide and maintain strong, professional relationships with all partners.
Work toward targets set out in the client statement of work and internal targets.

Desired Qualifications

A good command of English.
Experience in customer service or customer-facing roles.
Experience in a banking environment.

German Customer Support | Financial Recovery Agent - Athens

speakit · Athens, Greece · Full-time · Posted 2024-04-11

Workplace: on_site

Department: German

Description

We are seeking fluent German speaking Customer Service Consultants to work as Financial and Payment Recovery Agents remotely all over Greece!

Responsibilities

Support customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction
Provide and maintain strong, professional relationships with all partners
Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

Fluency in German
Good command of English would be considered a plus
Exceptional communication & soft skills
Computer knowledge
Experience in customer service or customer facing roles would be considered an asset
Experience in banking environment would be considered an asset
Can do attitude, willingness to learn and reliability are essential to your success in this role

Benefits

Competitive monthly salary + 2 extra salaries per year
Monthly Performance Bonus
Monthly ticket restaurant card
Private health insurance
Digital courses for foreign languages
Possibility to work remotely all over Greece
Excellent quality IT equipment

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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