Brand Ambassador
URBN
Brand Ambassador
URBN
Multi-brand fashion retail with lifestyle brands
This position is located at 6551 No 3 Rd, Richmond, British Columbia, V6Y2B6 Canada
Role Summary
Our Seasonal Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.
If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.
Bring the Brand to Life
Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
Create the Energy on the Salesfloor
Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
Make Shopping Seamless
Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
Stay Curious + Flexible
Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
Work as a Team
Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBNNA
URBN operates a global portfolio of lifestyle brands, including Urban Outfitters, Anthropologie, Free People, Nuuly, Terrain, and Vetri Family. Each brand targets different customer niches with a mix of clothing, accessories, and home goods, and some offerings extend into experiences like dining or a rental model with Nuuly. The multi-brand approach lets URBN serve a wide range of tastes under one umbrella and diversify beyond a single brand. Its goal is to build long-term value by expanding brand offerings, entering related product areas, and exploring services like rental to support a circular economy while reaching new markets.
Explore more opportunities at URBN