Lead Engineer - Technology Quality Assurance

XPO India Shared Services

Location: Pune/Hyderabad
Experience: 9+ Years
Scope: Multi-Project / Multi-Team Oversight

Role Overview
The QA Lead – Automation is a high-impact technical leadership role within the QA Center of Excellence (QA-CoE). This position is responsible for setting the technical vision, governance, and long-term roadmap for test automation across multiple product streams.

Core Responsibilities & Success Indicators
1. Technical Driver & Mentorship
• Serve as the primary technical authority for the test automation organization.
• Assess team technical maturity, identify skill gaps, and execute structured capability-building programs.
• Coach engineers on advanced framework design, clean coding practices, debugging, and continuous execution.
• Build a culture of psychological safety, ownership, and engineering excellence.

2. Automation Strategy & Governance
• Formulate and execute a long-term, scalable automation roadmap aligned with QA-CoE standards.
• Standardize tooling, design patterns, repositories, reporting, and execution environments.
• Architect multi-layered test coverage.
• Champion shift-left practices.

3. Multi-Project Oversight & Resource Allocation
• Maintain portfolio-level oversight across concurrent product automation initiatives.
• Align automation goals with engineering delivery cycles and business roadmaps.
• Rebalance team resources dynamically across projects.
• Act as the final technical escalation point.

4. Risk-Based Quality Leadership
• Identify business-critical user journeys and prioritize automation.
• Evaluate and quantify technical risk exposure.
• Maintain transparent communication regarding automation gaps.

5. Metrics & Data-Driven Insights
• Automation Coverage %
• Defect Leakage Rate
• Execution Cycle Time & Build Health
• Flakiness Index

6. Stakeholder Collaboration & Strategic Partnership
• Collaborate with Engineering, Product Management, and Architecture leadership.
• Participate in architectural reviews.
• Provide risk-based Go/No-Go release recommendations.

7. Innovation & Continuous Improvement
• Evaluate emerging QA innovations.
• Facilitate quarterly QA-CoE retrospectives.
• Modernize legacy automation frameworks.

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