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Alliance Ground International

Full-service aviation provider and cargo handler

Ramp Duty Manager - Ground Operations

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeRichmond, BC, CanadaNo salary listedIn-person

About the Job

Requirements

  • Have at least three years of ramp agent experience and three years of progressive aviation management experience.
  • Demonstrate strong communication skills to interact professionally with team members and customers.
  • Be at least 18 years old and possess a high school diploma, GED, or equivalent work experience.
  • Have a valid driver's license with a clean driving record.
  • Be able to pass a drug screen and obtain airport security clearance, including an extensive employment, criminal record, and residence background check.
  • Be able to lift up to 70 pounds (32 kg) regularly and carry heavy items up and down jetway stairs.
  • Be able to climb, bend, kneel, crawl, and stoop frequently and for extended periods.
  • Be able to work outside in all types of weather and around jet and machinery noise.
  • Be flexible to work various shifts, including nights, weekends, and holidays.

Responsibilities

  • Supervise and direct ramp team members as they unload and service aircraft.
  • Create and manage schedules to ensure adequate staffing for all ramp operations.
  • Assist the recruiting team with hiring, and provide on-the-job training and ongoing professional development opportunities for team members.
  • Serve as the point person for customers and management to minimize or eliminate potential delays.
  • Observe and enforce all company and airline safety regulations and company policies.
  • Ensure all ground support equipment maintenance procedures are assigned and completed on each shift.
  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, and aircraft loading manifests, and log flight information for billing purposes.
  • Search for and report future business opportunities to station management.
  • Assist with ramp-team duties as needed, including safety walks, baggage and cargo handling, aircraft servicing, and safely operating ground support equipment around aircraft.

About the Company

Alliance Ground International

Full-service aviation provider and cargo handler

AGI provides aviation ground handling services across the United States and Canada, handling cargo, mail, baggage, and passenger services for airports. It operates by coordinating a network of airport teams that manage loading and unloading, palletization, cargo and pharmaceutical handling, ramp operations, security, and terminal services for both cargo and passengers. The company differentiates itself by growing through strategic acquisitions that broaden its airport footprint and add passenger and terminal handling, creating one unified network rather than many isolated providers, backed by private equity. Its goal is to extend its network internationally, expanding into Europe and Latin America while continuing U.S. and Canadian growth.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Miami, FL
Founded
1987

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