Team Lead / Manager
WNS
Team Lead / Manager
WNS
Global BPM and analytics services provider
Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks.
- Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager
- Candidates must have at least 2 years of experience in managing a team
- Preferably with experience in Insurance, Healthcare, or Financial Account
- Diploma or equivalent
Language requirement defers on the hiring account - but preferably have verbal and written experience in English / Malay / Mandarin / Cantonese / Japanese, etc.
WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.
Explore more opportunities at WNS