Park University

Private university in Parkville, MO

Enrollment Services Director 1

School Leadership & AdministrationConfirmed live in the last 24 hours

Full-timeCamp Pendleton North, CA, USANo salary listedIn-person

About the Job

Requirements

A bachelor's degree in an appropriate field is required.
At least two years of operations and management experience is preferred, with at least one year of that experience in higher education preferred.
Strong oral and written communication skills are required.
Strong customer service skills and the ability to work with a diverse student and faculty population are required.
Computer skills, proficiency with Microsoft Office products, the ability to learn new computer software programs quickly, and sufficient knowledge of computer hardware are required.
Attention to detail, organization, and the ability to multitask are required.
Ability to navigate Campus Center locations, which may require walking and climbing stairs, is required.
Ability to stand, lift, carry, and use basic hand tools is required.
Visual acuity and the ability to hear and communicate are required.

Responsibilities

Oversee enrollment, academic, and other operational aspects of specific campus locations, serving as the university's on-site representative for installation engagement and enrollment and community outreach initiatives.
Manage daily site administration, including logistics, record keeping, reporting, maintaining computer labs and classrooms, scanning and filing records, submitting monthly reports, and addressing instructors' facility and equipment needs.
Connect with online and hybrid students affiliated with the campus center by providing localized outreach, guidance, and relationship management throughout the enrollment lifecycle.
Meet monthly, quarterly, and annual recruitment goals to enroll students, and notify students proactively about financial aid, registration, confirmation, active-duty military and Veteran benefits where applicable, and related enrollment processes.
Collaborate with admissions, marketing, and enrollment teams to promote online programs to local military, corporate, and community partners in the region.
Conduct targeted outreach and follow-up with online prospects through virtual information sessions, one-to-one consultations, and coordinated communications aligned with the broader enrollment strategy.
Support conversion of online inquiries and applicants by explaining program fit, degree pathways, military and employer benefits, and available student support services.
Facilitate handoffs between enrollment, academic advising, and student support functions for online students connected to the campus center to promote persistence and retention.
Provide university leadership with feedback on regional demand, barriers, and opportunities related to online student recruitment and engagement.
Coordinate with the Education Services Officer or building landlord to ensure compliance with installation policies and procedures.
Build partnerships with local organizations to support enrollment growth and assist with new student recruitment.
Coordinate site-specific advertising and degree program marketing initiatives with University Relations and Development, and develop strategic pathways with partner organizations as part of the local A2E strategy.
Develop term and one-year course schedules with Academic Affairs, manage classroom assignments, and work with the Regional Academic Director where assigned.
Meet term and annual retention goals for the assigned student profile, conduct scheduled student progress check-ins, and address risks related to satisfactory academic progress, financial or personal distress, low attendance, academic performance, or dissatisfaction using risk alerts and timely student contact.
Work with students and relevant departments to provide support services, share information about resources, arrange appointments, and conduct follow-up check-ins.

The Enrollment Services Director I oversees enrollment, academic, and all other operational aspects of a specific campus location(s). This position serves as the University’s on-site representative responsible for identifying and engaging the installation in enrollment and community outreach initiatives.

Position Accountabilities

Responsible for the daily administrative operations of the site, including logistical aspects, record-keepingand reporting. Maintain computer labs and classrooms. Ensure administrative records are properly scanned,filedandsubmitmonthly reports as required. Serve as the on-site resource for instructors concerning facility and equipment needs.
Serve as a key on-site connector for online and hybrid students affiliated withtheir campus center,providing localized outreach, guidance, and relationship management throughout the enrollment lifecycle.
Meet monthly, quarterly, and annualrecruitmentgoalsin order toenroll students. Execute proactive and intentional notifications to students to complete necessary financial aid, registration and confirmation, active-dutymilitaryand Veteran’s benefits when applicable, and associated processes to ensure successful enrollment.
Collaborate withParkvilleadmissions, marketing, and enrollment teams to support the recruitment of online students by promoting Park University’s online programs to local military, corporate, and community partners tied to the region.
Execute targeted outreach and follow-up strategies to cultivate online prospects, including virtual information sessions, one-to-one consultations, and coordinated communications aligned with Park’s broader enrollment strategy.
Support the conversion of online inquiries and applicants by reinforcing program fit, degree pathways, military and employer benefits, and available student support services.
Act as a steward for online students connected to theCampus Centerbyfacilitatingsmooth handoffs between enrollment, academic advising, and student support functions to promote persistence and retention.
Provide feedback toUniversityleadership on regional demand, barriers, and opportunities related to online student recruitment and engagement to inform Park’s overall online enrollment strategy.
Collaboratewiththe EducationServicesOfficer(ESO) orBuilding Landlordto ensure adherence to installationpolicies andprocedures. Buildpartnershipswithlocalorganizationstosupport enrollmentgrowth.Assistwithnew studentrecruitment efforts.CoordinatewithUniversity Relations andDevelopmentfor site specificadvertisinganddegreeprogrammarketinginitiatives.Responsible for the overarching A2E local strategy to foster quality enrollment growth by developing strategic pathways with partnering organizations.
Developbothtermandone-yearcourseschedulesin conjunction withAcademicAffairs.Manageclassroomassignments. Workclosely withtheRegionalAcademic Directorwhereassigned.
Meet term and year retention goals for your specific profile of students. Execute regularly scheduled check-ins for each student during progress to degree. Mitigate stop outsrelativeto Satisfactory Academic Progress, financial/personal distress, low attendance and/or academic performance, or general dissatisfaction byutilizingrisk alerts and contacting studentsin a timely manner.
Work with students andappropriate departmentsto ensureprovisionof needed support services, such as Academic Support, Career Development, Campus Center Staff, Military and Veteran Student Services, and more. Provide basic information to students and connect students with these resource areas by setting appointments and conducting follow-up check-ins. Ensure students are aware of other services available, such as Counseling Center, Library, computer labs, Academic Advising and more.

Position Requirements:

Bachelor’sdegree inappropriatefieldrequired.

Minimum2yearsof experiencepreferredin operationsandmanagement. Prefer at least 1yearofthatexperiencein highereducation.

Excellentoraland writtencommunicationskills.

Exceptional customer serviceskills. Mustbeable to workwithadiversestudent and facultypopulation.

Strongcomputer skills,proficiencywithMSOffice productsuite.Abilitytoquickly learnnew computer softwareprograms. Sufficientknowledgeof computerhardware.

Detailoriented, organizedand ability tomulti-task.

Physical Requirements

Must be able to navigate Campus Center locations which may require walking and climbing stairs.

Standing, lifting, carrying and basicusehand tools.

Visual acuity and ability to hear and communicate.

Founded in 1875, Park University is a private, liberal arts university. Park’s flagship campus is located in the Kansas City suburb of Parkville, Missouri, on the bluffs overlooking the Missouri River. We offer an excellent benefits package including health, dental, and life insurance, retirement plan, and tuition-paid undergraduate classes for employees and dependents. Park University is an equal-opportunity employer and encourages applications from women and minorities.

Qualified applicants must upload a resume and cover letter that includes salary requirements.

About the Company

Park University

Private university in Parkville, MO

Park University is a private university in Parkville, Missouri. It offers undergraduate and graduate education through its flagship campus, additional campus centers, and online programs.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
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Founded: Not listed

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