Full-Time

Client Success Lead

Technology

Confirmed live in the last 24 hours

Point72

Point72

201-500 employees

Global asset management and investment strategies

Compensation Overview

$185k - $225kAnnually

+ Bonus

Senior

Company Historically Provides H1B Sponsorship

Stamford, CT, USA + 1 more

More locations: New York, NY, USA

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Data Science
Product Management
Data Analysis
Requirements
  • Bachelor’s degree in business, information technology, or a related field
  • Minimum of 5 years of experience in product management or a similar role in a “tech first” environment
  • Strong analytical skills with the ability to derive meaningful insights from data
  • Strong problem-solving skills and attention to detail
  • Excellent communication and collaboration skills, with the ability to work across departments
  • Experience in conducting surveys and managing customer feedback mechanisms
  • Ability to manage multiple projects and prioritize effectively
  • Commitment to the highest ethical standards
  • Experience in project management and leading cross-functional teams.
Responsibilities
  • Implement and manage Voice of the Customer/Client mechanisms, including regular surveys and a customer/client pain point repository to help address and remediate issues
  • Work with the GenAI/Data Science team to draw actionable insights from VOC data to help inform future plans and identify urgent needs
  • Lead special projects to address critical customer/client or operational pain points, such as process reviews for teams with high number of repeat issues
  • Provide insights and recommendations for strategic planning and Zero-Based Budgeting (ZBB)

Point72 is an asset management firm that focuses on various investment strategies, including discretionary long short equity, systematic investing, and macro investing. The firm identifies investment opportunities across different asset classes and regions to generate returns for its clients. Point72 serves a wide range of clients, such as institutional investors, high-net-worth individuals, and family offices, and operates in major financial centers around the world. A key aspect of Point72's approach is its alignment of interests, as it earns revenue through management fees and performance incentives based on client success. Additionally, the firm emphasizes a culture of excellence and continuous learning, while also committing to Environmental, Social, and Governance (ESG) initiatives.

Company Size

201-500

Company Stage

Private

Total Funding

$937.2M

Headquarters

Stamford, Connecticut

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Point72's investment in Netradyne highlights its focus on AI-driven technologies.
  • The firm's ESG efforts align with the growing demand for sustainable investment options.
  • Expansion into private credit markets offers diversification and new growth opportunities.

What critics are saying

  • Increased competition in AI investments could divert interest from Point72's AI portfolio.
  • Talent retention challenges may arise following the departure of key executives.
  • Investment in volatile sectors like entertainment could expose Point72 to financial risks.

What makes Point72 unique

  • Point72 leverages diverse strategies, including discretionary long/short equities and macro investing.
  • The firm operates in major financial hubs like New York, London, and Hong Kong.
  • Point72 aligns its success with clients through performance-based incentives and management fees.

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Benefits

Fully-paid health care benefits

Generous parental and family leave policies

Mental and physical wellness programs

Volunteer opportunities

Non-profit matching gift program

Support for employee-led affinity groups representing women, minorities and the LGBT+ community

Tuition assistance

A 401(k) savings program with an employer match and more

Company News

PYMNTS
Jan 21st, 2025
Ai Startups: Mistral Plans Ipo; Harvey Eyes $3 Billion Valuation

Mistral AI, France’s open-source answer to OpenAI, plans to go public instead of being acquired. “We are not for sale,” CEO and co-founder Arthur Mensch told Bloomberg TV Tuesday (Jan. 21). There had been speculation that the startup would be acquired by Microsoft, in part due to a partnership and the tech giant’s investment of 15 million euros ($15.6 million) in Mistral. (Microsoft has invested nearly $14 billion in OpenAI.)

Latest Nigerian News
Jan 16th, 2025
Netradyne, which provides AI-enabled dashcams to fleet owners like Amazon, raised a $90M Series D led by Point72 at a pre-money valuation of $1.25B (Rebecca Bellan/TechCrunch)

Netradyne, which provides AI-enabled dashcams to fleet owners like Amazon, raised a $90M Series D led by Point72 at a pre-money valuation of $1.25B (Rebecca bellan/techcrunch).

Finsmes
Jan 15th, 2025
Hinge Bio Raises $30M in Series A Financing

Hinge Bio raises $30M in Series A financing.

Cointelegraph
Dec 13th, 2024
Galaxy Digital hires veteran hedge fund executive as new CFO

Galaxy Digital Holdings, a financial services and investment firm, has hired former Point72 executive Tony Paquette as its new chief financial officer.

eFinancialCareers
Nov 6th, 2024
Goldman Sachs strat MD that left for Citadel becomes Point72 risk chief

Point72 hired Ilya Gaysinskiy, a partner who worked in Goldman's now-defunct consumer division, as its CTO.