H

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, electrical services for homes.

In-Home Sales Consultant

Full-Time
No salary listed
Mid
Cookeville, TN, USA
In Person
Sales & Account ManagementField Sales

About the job

Requirements
  • Must be accessible by phone at all times, other than during scheduled vacations.
  • Applicants must undergo pre-employment drug screening and background checks.
Responsibilities
  • Follow up on sales leads and lists, including technician-generated and self-generated leads.
  • Perform a complete customer needs survey on every call.
  • Educate new and existing customers on service offerings using the company’s sales system.
  • Maintain a closing ratio of at least 70% for generated leads and at least 50% for marketing leads.
  • Recommend solutions and connect customer objections to a total-value solution and competitive advantage.
  • Demonstrate technical expertise and maintain a high degree of credibility.
  • Influence service strategies with homeowners positively and credibly.
  • Prepare estimates for contracts and proposals.
  • Write and present proposals effectively.
  • Address resistance, negotiate value, and close sales.
  • Maintain the average sales price established by the brand.
  • Complete paperwork accurately and promptly for all leads.
  • Prepare financing paperwork and collect payments.
  • Perform other duties as assigned.

About the company

H

Hiller Plumbing, Heating, Cooling & Electrical

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Hiller Plumbing, Heating, Cooling & Electrical provides plumbing, HVAC, and electrical services for homes and businesses in the Southeastern United States. Its offering includes skilled technician visits, maintenance plans, and financing options to upgrade or replace systems. Technicians focus on reliable work and strong customer service, delivering on-site services and ongoing maintenance. The company differentiates itself with a customer-satisfaction guarantee—“Happy You’ll Be or the Service is Free”—and clear, transparent pricing, supported by its WIN5 philosophy, which aims for win-win outcomes for customers, employees, the company, communities, and vendors. The goal is to build long-term trust and steady growth by delivering dependable service, easy financing, and recurring maintenance revenue while supporting customers and other stakeholders.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Nashville, Tennessee

Founded

1990

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Simplify's Take

What believers are saying

  • Hiller won Nashville Sounds naming rights in February 2026, boosting regional visibility.
  • Promotions in 2026 for HVAC and plumbing show active demand generation.
  • Company expansion into Georgia, Alabama, and Florida broadens revenue beyond Tennessee.

What critics are saying

  • Indeed ratings in 2026 show 2.7 management and 2.6 work-life balance in Clarksville.
  • Sales-heavy technician reviews cite poor oversight and overstaffing pressures, risking attrition by 2026.
  • A service-quality failure could break the satisfaction brand and trigger costly refunds quickly.

What makes Hiller Plumbing, Heating, Cooling & Electrical unique

  • Hiller pairs plumbing, HVAC, and electrical under one Southeast residential service platform.
  • The 100% satisfaction guarantee and no-surprise pricing sharpen its consumer brand.
  • Training investments and a dedicated school support technician consistency across trades.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Paid Holidays
  • Employee Referral Bonus

Company News

ACCA
May 29th, 2023
Building a Company Through Caring

That partnership worked out so well that Hiller acquired the school, investing over $2.5 million into developing state-of-the-art training and equipment in both classroom and lab settings, and expanding its offerings to include plumbing and electrical work.

Digital Journal
Nov 30th, 2022
Hiller Plumbing, Heating & Cooling Company Launches New Location in Lebanon, TN

Today, Hiller LLC, a leading provider of HVAC, plumbing, and electrical services, is excited to announce the grand opening of its newest location in Lebanon, TN.