Seva Hospitality

Hotel Front Desk Agent

Hotel Guest ServicesConfirmed live in the last 24 hours

Part-timeFlorence, KY, USA$14 - $16 /hrIn-person

About the Job

Requirements

Exceptional customer service skills.
Strong written and verbal communication skills.
Strong organizational skills.
Be self-motivated and results-oriented.
Be comfortable working independently.
Excellent time management skills.
Be able to work a flexible schedule.
Have basic computer skills.
Be able to multitask.
Follow up and follow through effectively.
Have reliable personal transportation and be punctual.
Have good problem-solving skills.
Be able to work evenings and weekends with flexibility throughout the week as needed.

Responsibilities

Use negotiating skills and creative selling abilities to close business.
Ensure a high level of customer satisfaction.
Answer phones.
Make and change reservations and assist with reservations.
Look up directions on the internet.
Promote the rewards program.
Assist sales.
Build good customer relations.
Solve problems.
Fill in for other shifts as needed.

Desired Qualifications

Prior experience at IHG, Hyatt, Choice, Hilton, or Marriott hotels is preferred but not required.
Prior experience at IHG hotels is preferred but not required.
Knowledge of emailing is a plus but not required.

Job Description

JOB DESCRIPTION

Join the IHG Hotels & Resorts team as a Front Desk Associate for a career in hospitality. The award-winning Staybridge Suites is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Florence, Kentucky! Full-Time & Part-Time positions are available for 1st shift (7am-3pm), 2nd shift (3pm - 11pm), and 3rd shift (11pm-7am).

FRONT DESK GENERAL JOB DESCRIPTION:

Aggressive negotiating skills and creative selling abilities to close on business.
Ensures a high level of customer satisfaction.
Answering Phones.
Making, Changing, Assisting w/ Reservations.
Looking Up Directions on the Internet.
Promoting Rewards Program.
Creative Thinking.
Assisting Sales.
Creating Good Customer Relations.
Problem Solving.
Filling In Others Shifts As Needed.

Qualifications

FRONT DESK GENERAL JOB REQUIREMENTS:

Exceptional Customer Service Skills.
Strong communication skills, written and verbal.
Strong organizational skills.
Must be self-motivated and results-oriented.
Be comfortable working independently.
Excellent time management skills.
Able to have a flexible time schedule.
Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required.
Prior experience from IHG hotels preferred / Not Required.
Basic Computer Skills.
Knowledge of Emailing a Plus / Not Required.
Energetic / Capable of Multi-Tasking.
Good with Following Up/Following Through.
Have Own Transportation / Be on Time.
Good Problem-Solving Skills.

This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.

Additional Information

WHAT WE CAN OFFER YOU:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Vision insurance
Marriott, Hilton, and IHG Hotel Discounts

Schedule:

8 hour shift
Monday to Friday
Nights as needed
On call
Rotating weekends

Compensation: 14 to 16 (USD) (HOURLY)

About the Company

Seva Hospitality

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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