TSYS

Payment processing, gateways, and card services

Associate Sales Operations

Sales OperationsPosted on Nov 9

Full-timeQuezon City, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree is required.
No relevant experience is typically required.
Previous experience in the payments industry is preferred.

Responsibilities

Support Sales with prospective-client development and partnership proposals, sales collateral, research, meeting preparation, and follow-up.
Provide strategic support across sales-cycle phases, including prospect research, preliminary calls, requests for proposals, presentations, prospect visits and meetings, and contracts.
Coordinate sales strategy with other departments, companies, and vendors involved in individual prospects' sales processes.
Manage sales documentation and deliverables, ensuring they are accurate and available.
Provide prospect updates and reports to senior management.
Learn and use Sales Support tools, methodologies, and processes while assisting peers on the Sales Support or Sales teams.
Learn sales reporting processes, procedures, and tools from more experienced peers.
Develop familiarity with materials and presentations used by the Sales Team and observe meetings where they are presented.
Learn the company's products and services represented and sold by the supported Sales team, and develop general knowledge of the payments industry.
Apply company policies and procedures to routine issues, follow standard practices to analyze limited-scope problems, and build internal working relationships.
Listen and communicate effectively to serve as a strategic partner to Sales Department members.

Desired Qualifications

Typically, a minimum of 2 years of relevant experience is preferred.
Expert knowledge of the payments industry.
Advanced problem-solving ability and the ability to resolve issues quickly.

Summary of This Role

Works directly with Sales on one or more of the following: develop/partnership proposals for prospective clients, support sales efforts including collateral development, research, and/or meeting preparation and follow-up. Provides strategic support to Sales on phases of the sales cycle including prospect research, preliminary call activities, Request for Proposal (RFP), presentations, prospect visit management, prospect meetings, and/or contracts. Serves as a liaison to develop combined sales strategy with other departments and/or companies and other partners (vendors) involved in the sales process for individual prospects. Manages all sales documentation and deliverables, ensuring accuracy and availability. Provides updates/reports of prospects to Senior Management.

What Part Will You Play?

Becomes familiar with the Sales Support organization tools, methodologies, and processes used during the various phases of the sales cycle while supporting/assisting peers within the Sales Support team and/or the Sales team.
Assists more experienced peers to learn the sales reporting processes, procedures and tools.
Develops an understanding of materials and presentations given and/or facilitated by the Sales Team and observes meetings where such materials are presented.
Begins to learn the company's products and services represented and sold by the supported Sales team. Establishes a general knowledge of the payments industry.

What Are We Looking For in This Role?

Minimum Qualifications

Bachelor's Degree
Relevant Experience or Degree in: No degree Specified
Typically No Relevant Experience Required

Preferred Qualifications

Typically Minimum 2 Years Relevant Exp
Previous experience in the payments industry

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
Supervision - Normally receives detailed instructions on all work.
Industry Knowledge - Expert knowledge of the payment industry
Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues
Communication - Effective listener and communicator who is able to be a reliable strategic partner to the members of the Sales Department

About the Company

TSYS

Payment processing, gateways, and card services

TSYS provides payment processing and related solutions for banks, merchants, and consumers. It operates through Issuer Solutions, Merchant Solutions, and Consumer Solutions (Netspend), handling card processing, mobile payments, and online gateways like MultiPASS and Authorize.Net. It differentiates itself with a large North American footprint (about 40% third-party market share for issuing banks) and a history of acquisitions (Netspend, TransFirst) and a Global Payments merger that expanded its reach to millions of merchants and hundreds of institutions. Its goal is to deliver a complete, secure payments infrastructure that supports efficient processing, broad reach, and omnichannel payment options.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Columbus, GA
Founded: 1983

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