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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant - Primary Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBellevue, WA, USANo salary listed

About the Job

Requirements

  • A high school diploma or General Education Development certificate is required.
  • Completion of an accredited medical assistant program before the start or transfer date, or equivalent military experience with the ability to obtain a Medical Assistant-I credential before the start date, is required.
  • An Interim Medical Assistant Certificate in Washington or a Washington Medical Assistant Certificate is required at hire.
  • A Washington Medical Assistant Certificate must be obtained within 12 months of hire.
  • Basic Life Support certification is required at hire.
  • If hired as Medical Assistant-I, the Medical Assistant-C credential must be obtained before the Medical Assistant-I credential expires.
  • Knowledge and skills listed in the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory are required.

Responsibilities

  • Collect selected data about patients’ health status, determine the purpose and needs for visits, check and record vital signs, and document pertinent information in medical records.
  • Recognize urgent or emergent situations and refer them promptly to a physician or nurse.
  • Participate with health team members in developing the nursing care plan, contribute relevant information to the plan, pass it to the appropriate professional provider, and implement it safely according to role and team specifications.
  • Communicate attentively and individually with patients, coordinate and facilitate their care, and cooperate and communicate with team members to complete the workload.
  • Recognize and report apparent psychosocial, cultural, or emotional needs; verify patients understand the purpose of their visit; and orient patients and families to health team members, available services, and how to access them.
  • Participate in orienting new consumers to Kaiser Foundation Health Plan of Washington policies and procedures, and demonstrate awareness of the Consumer Bill of Rights and Responsibilities.
  • Provide patient and family instruction according to the educational plan set by the professional provider and matched to learning needs and the nursing plan of care.
  • Encourage compliance with therapeutic and medical regimens; provide age-, sex-, and health-status-appropriate preventive care information under the professional provider’s direction; use available health education resources; and reinforce the plan to improve general health status.
  • Accurately document selected patient history, observations, and procedures in accordance with documentation standards.
  • Provide a safe, comfortable, and private patient environment; follow safety and infection-control policies and procedures.
  • Maintain accountability for practice and continued growth and self-evaluation, identify learning needs, and participate in educational efforts to address them.
  • Participate in staff orientation and student education activities, and work with managers on the self- and colleague/team performance-review process.
  • Perform adult and pediatric injections, visit support, medical assistant procedures, inbox work, telehealth, and other functions related to the role.
  • Support primary care, pediatrics, nurse clinic, and related services at Kaiser Permanente clinics in Bellevue, Redmond, Factoria, and Renton.

Desired Qualifications

  • One year of medical assistant experience is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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