Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator’s list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine’s 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
We’re looking for an experienced frontend engineer based in San Francisco who’s comfortable working with tools such as React, Redux, Styled Components, and Webpack to deliver key product improvements and new features.
What will you be doing?
- Own central, complex components of the Front application
- Drive and deliver on our product roadmap, turning rough specs into features
- Ramp on new web technologies that will make Front better
- Find elegant solutions to usability problems
- Provide leadership and mentorship to other engineers on the team
- Work closely with product managers, product designers and other engineers to conceptualize, build and test new features
- You will be developing in a JavaScript environment, with special emphasis on TypeScript and React.
What skills and experience do you need?
- Industry experience building fast, reliable, real-time web-based applications
- Knowledgeable about modern web technologies and excited to learn new ones, e.g. React, ES6, Babel, Electron
- Product minded: committed to building the best user experience
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
- Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
Bonus:
- Experience with complex front-end projects such as migrating a mature app from AngularJS to React
- Strong design sense: able to think critically about user experience options and tradeoffs, especially within the context of Front’s existing design system
This position is hybrid and requires in-office work on Tuesdays and Thursdays in San Francisco.
The US hiring salary range for this full-time position is $126,960 - $206,908 a year
. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our recruiting team for additional information.
These ranges may be modified by Front at our sole discretion in the future.
What we offer
✨ Competitive salary
🤝 Equity (we are post-series D & backed by some of the best VCs in the US)
🏥 Private health insurance fully covered by Front
💪 Flexible Fridays - learn more
here!
🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)
🛋 Mental health support with Modern Health
🍼 Family planning support with Maven
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice. 
