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Stryker

Manufactures orthopedic and surgical medical devices

Upper Extremities Sales Associate

Field SalesPosted on Nov 12
Full-time

About the Job

Requirements

  • A bachelor's degree, or an associate's degree or medical certification (CST, PT, CPT, etc.) and at least 2 years of related professional experience, or a high school diploma and at least 4 years of related professional experience, or at least 4 years of active-duty military service.

Responsibilities

  • Partner closely with area Sales Representatives to learn the medical device industry and Upper Extremities business, support business growth in the assigned territory, cover cases, market and promote products in assigned accounts, build sets, manage inventory, and gradually convert customers to Stryker.
  • Attend surgeries using Stryker Upper Extremities products to ensure products are available and instruct surgeons on product use and functionality.
  • Educate doctors, nurses, and appropriate staff on proper use and maintenance of Stryker products, product functionality and updates, portfolio changes, and educational programs.
  • Work with sales teams to contact customers, identify sales opportunities, provide customer service, and develop customer relationships.
  • Identify new prospects’ needs with the assigned Sales Representative and develop appropriate responses.
  • After product training, tailor promotional messages to customer knowledge, advise on product selection, answer functionality questions, and distinguish Stryker products from competitors’ products.
  • Perform field calls for assigned accounts and territory.
  • Help implement sales plans and marketing strategies, and partner with Sales Representatives and the organization to meet and exceed business targets and quotas.
  • Serve as the primary backup contact for Sales Representatives, learn basic field regulatory compliance issues, and adhere to applicable guidelines.
  • Assist in resolving account problems and questions.
  • Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and sets.
  • Assist Sales Representatives with acquiring and processing customer purchase orders for invoicing, and maintain training in sales skills and products.
  • Market the product line based on knowledge of product functionality, features, and differentiators, and stay current on industry, customer, and competitive trends.
  • Attend sales meetings and professional association meetings outside regular business hours.
  • Maintain privacy and confidentiality, protect organizational assets, act ethically, report non-compliance, and follow applicable laws, regulations, accreditation and licensure requirements, and company policies and procedures.

Desired Qualifications

  • Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.
  • Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
  • A bachelor's degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
  • Completion of a relevant internship or professional experience in sales or healthcare.

About the Company

Stryker

Manufactures orthopedic and surgical medical devices

Stryker makes medical devices for hospitals, surgical centers and emergency responders, spanning joint implants, surgical instruments and patient transport equipment. Its Mako platform assists surgeons with joint replacement, while its neurotechnology products support brain and spine procedures and stroke treatment. Clinicians use its equipment during surgery and emergency care, and the company earns money by selling implants, disposable products and capital equipment through direct sales teams and distributors. The business also supplies training and technical support for healthcare providers using its devices. Stryker was founded in 1941 and is headquartered in Portage, Michigan.

Company size
10,001+
Company stage
IPO
Headquarters
Portage, MI
Founded
1941

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